Petco

4.3
285 reviews

About

Pet StorePet supply store
Visit your Guilford Pet Store located at 1919 Boston Post Rd Ste 230 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1919 Boston Post Rd, Guilford, CT
06437-4371, United States

Hours

Reviews

4.3
283 reviews
5 stars
182
4 stars
61
3 stars
11
2 stars
10
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers generally praised the staff for being knowledgeable and helpful, especially in the grooming and pet care departments.

Customer Service

While many reviews highlighted friendly and helpful service, there were notable complaints about rude management and unhelpful staff in certain instances.

Product Availability

Several customers expressed frustration over limited stock of specific pet food brands and items, indicating a need for better inventory management.

Store Cleanliness

The store was frequently described as clean and well-maintained, although some reviews pointed out issues with specific areas like the restroom.

Grooming Services

Grooming services received mixed feedback; while some customers were very satisfied, others reported poor experiences with their pets' grooming.
  • JS
    Joseph Scianna
    Nov 13, 2025
    5.0
    Friendly staff, lots of pups walking around. Always a pleasure to visit.
  • LP
    Linda Pixton
    Nov 8, 2025
    5.0
    Great ,clean and friendly place. Excellent grooming and reasonable
  • MB
    Meredith Ann Brothers
    Nov 7, 2025
    5.0
    The staff is consistently helpful and kind
  • PM
    Patty Mansfield
    Oct 26, 2025
    1.0
    I went to shop Thursday night after work and I went into the aisle where the food i wanted was located and there was a employee in the aisle and she never acknowledged me and thats probably cause she was to busy eating cheese its from her cart she was using, I looked for her name but no name badge. I went to the front and asked if store manager Brad was working to tell him and the cashier in a sad voice said he was no longer there and that also made me sad cause he was so nice and always so helpful. I also learned that the employee in the aisle with no name tag and who didn't greet me or ask if I needed help and was chowing down on her cheese its was in fact the new store manager. Great job Petco getting rid of a great store manager who greatly improved the positivity and vibe of the store to what they have now, you can already tell the good vibes are gone. Great job Petco.
  • ML
    Missy Lin
    Oct 11, 2025
    5.0
    We bought a ball python with our daughter today and had the absolute best pet store experience we've ever had. Kian was especially helpful and knowledgeable and provided us with everything we needed. Will be coming back here in the future for all of our pet needs! Our new snake companion seems very healthy and well taken care of, and the employees provided records of feeding times and care. Thanks again so much!

Frequently Asked Questions About Petco

Does the Petco Guilford location have a vet hospital?

No, Petco Guilford does not have a full-service vet hospital.

Does Petco Guilford offer vaccinations?

Yes, Petco Guilford provides vaccinations.