Petco

4.3
294 reviews

About

Pet StorePet supply storePetco
Visit your Guilford Pet Store located at 1919 Boston Post Rd Ste 230 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1919 Boston Post Rd, Guilford, CT
06437-4371, United States

Hours

Reviews

4.3
292 reviews
5 stars
186
4 stars
63
3 stars
11
2 stars
10
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly in the grooming department.

Store Cleanliness

While some reviews highlighted cleanliness, others reported issues with the restroom and overall store maintenance.

Grooming Services

Grooming services received mixed feedback; some customers were very satisfied, while others reported poor experiences.

Product Availability

Customers expressed concerns about limited product selection and stock issues, particularly with specific pet food brands.

Customer Service Issues

Several reviews mentioned negative experiences with customer service, including unhelpful staff and issues with pricing.
  • DC
    Duy Creel
    2 days ago
    5.0
    They have high end variety of pet food! Nick is a great dog trainer and we'll continue through the courses of dog training with him!
  • KB
    Kimmy and Ben
    Dec 27, 2025
    1.0
    First time shopping here and store was a disaster, stopped in the ladies room and it was disgusting, trash overflowing, nasty floor and there was some kind of pretty big rolling cart in the ladies room, pretty sure its a employees cart cause it had store items on it and price stickers among other things, the cart itself was also pretty nasty so it fit I guess in the ladies room. Also the employees there came off pretty miserable, I did go to Clinton next time and it was a lot better, cleaner and happier staff.
  • KB
    Karen Betournay
    Dec 26, 2025
    1.0
    If you ever decide to stop using Fed EX for your shipping, let me know. I'll be right back to my subscription.
  • LK
    Laura K
    Dec 26, 2025
    5.0
    Kian was amazing. We had an emergency situation with our axolotl and all pets club turned us away. We need a used filter media for the tank to have good bacteria. We are really thankful for Kian.
  • DA
    Debbie Alessi
    Dec 14, 2025
    5.0
    All of the employees are super friendly and always there to help in any way. One of the employees even helped me carry out the the large heavy items I purchased, which you just don't see a lot of these days. Thanks for all of your hard work and all the time and care you all put in for caring for all the animals in the store and always asking about your customers pets as well! You are the best! Happy holidays to all of the employees at the Guilford Commons location. Have a safe and Happy New Year 😊

Frequently Asked Questions About Petco

Does the Petco Guilford location have a vet hospital?

No, Petco Guilford does not have a full-service vet hospital.

Does Petco Guilford offer vaccinations?

Yes, Petco Guilford provides vaccinations.