Petco

4.2
963 reviews

About

Pet StorePet supply store
Visit your Dayville Pet Store located at 1086 Killingly Commons for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1086 Killingly Cmns, Dayville, CT
06241, United States

Hours

Reviews

4.2
948 reviews
5 stars
522
4 stars
237
3 stars
95
2 stars
36
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Animal Care

Concerns were raised about the care of live animals, particularly regarding the conditions of reptiles and fish, indicating a need for better animal husbandry.

Stock Availability

Customers frequently noted issues with stock availability, particularly for specific pet food brands and supplies.

Grooming Services

Grooming services received high praise for being effective and caring, with several customers expressing satisfaction with the groomers' skills.

Store Cleanliness

The store is generally reported as clean and well-maintained, although some reviews mentioned issues with specific areas, particularly related to live animal tanks.
  • FB
    fay beriau
    1 day ago
    5.0
    Love this store, Laura, Ethan and the rest of the employees are excellent to work with. They go above and beyond to help
  • JP
    Jo-Ann Peloquin
    6 days ago
    5.0
    Customer service was very pleasant. I did not need help finding what I was looking for.
  • TC
    Toni Coffin
    Nov 16, 2025
    2.0
    You are lucky if you can get through to anyone. In the store an employee said that sometimes their phones don't work. Maybe get them fixed......
  • AP
    Anonymous Penguin
    Oct 24, 2025
    3.0
    they are kind and helpful here. however it made me really sad to see their leopard geckos :( the humidity was through the roof and they were ALL huddled in one hide together which is a bad sign. I wish petcos in general took better care of their animals. :( EDIT: I’m not sure what the point would be of calling to talk to a team lead about this. Know how to take care of your animals, and take care of them. I witnessed the geckos with nearly 90% humidity, all crowded together which is a sign of stress. They should have 60% humidity max. Nothing more to be said. I’m sure if a team lead walked over to that tank right now they’d see the same thing.
  • PN
    Patty Nantais
    Oct 22, 2025
    1.0
    All is usually great, here at Petco, but this visit I asked the cashier for a bag, at the end of my transaction (I had a rescue dog with me that I'm fostering who can be a handful, sporadically, n I didn’t want to juggle everything) n as she walked away, from me/her register, she pointed at the pile of paper bags saying they're free! Imagine my surprise n disappointment... also it's not MY JOB!!!

Frequently Asked Questions About Petco

Does the Petco Dayville location have a vet hospital?

Yes, Petco Dayville has a full-service vet hospital.

Does Petco Dayville offer vaccinations?

Yes, Petco Dayville provides vaccinations.