Petco

4.3
536 reviews

About

Pet StorePet supply storePetco
Visit your Danbury Pet Store located at 5 Sugar Hollow Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5 Sugar Hollow Rd, Danbury, CT
06810, United States

Hours

Reviews

4.3
524 reviews
5 stars
336
4 stars
104
3 stars
35
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.

Grooming Services

The grooming services received mixed reviews; while some customers were very satisfied, others reported issues with the grooming process.

Product Availability

Several reviews mentioned stock issues, with customers frequently finding items out of stock or having difficulty finding specific products.

Store Cleanliness

The store was generally noted for being clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many customers had positive experiences, some reported negative interactions with staff or dissatisfaction with specific services.
  • AH
    Agustina Hortel
    Jan 5, 2026
    5.0
    Everyone is really helpful and informative
  • MP
    mern palmer-smith
    Jan 1, 2026
    5.0
    The shop has had a major facelift and do over. It’s light it’s bright. It looks brand spanking new. It has a new layout. Great selection of merchandise friendly helpful employees. I love it. This photo I took of my tank at home and everything in my beautiful fish tank I bought at Petco. I’ve been keeping fish now for the first time in my life for three years now. It’s a new hobby that’s become extremely enjoyable for me. There’s always someone at a Petco to answer a question or to give advice when you run into a problem. It’s just a great place for all your pets needs.
  • LL
    lpressmar
    Dec 30, 2025
    5.0
    Great customer service, easy returns.
  • LB
    Lorna Brandon
    Nov 28, 2025
    1.0
    Terrible experience with very rude staff. My one year terrier mix came back dirty, and I have never been told that he bites nor has anyone mentione isn't able to have his nails trimmed. The staff here said they could only give him a bath, and I still had to pay the full price. My puppy was very upset when I retrieved him, and he had a bad smell that he didn't have before. The staff kept him for two hours for no reason, and there was no nail trimming or any grooming done. I highly do not recommend this place.
  • SG
    Sue Goff
    Nov 19, 2025
    5.0
    I bought a 55 gallon fish tank. The tank is great, and the staff was wonderful. Three Petco workers got the tank out of the store and put it into my car for me. It was an extremely heavy tank, and the staff couldn't have been more pleasant. I will certainly continue to shop for pet supplies at this store.

Frequently Asked Questions About Petco

Does the Petco Danbury location have a vet hospital?

No, Petco Danbury does not have a full-service vet hospital.

Does Petco Danbury offer vaccinations?

Yes, Petco Danbury provides vaccinations.