Petco

4.3
532 reviews

About

Pet StorePet supply store
Visit your Danbury Pet Store located at 5 Sugar Hollow Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5 Sugar Hollow Rd, Danbury, CT
06810, United States

Hours

Reviews

4.3
520 reviews
5 stars
332
4 stars
104
3 stars
36
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported negative experiences with specific employees.

Product Availability

Several reviews mentioned issues with stock levels, particularly for specific pet supplies and food, leading to customer dissatisfaction.

Grooming Services

Grooming services received positive feedback for being thorough and caring, although there were complaints about appointment availability and service consistency.

Store Environment

Customers appreciated the clean and organized store atmosphere, but some noted that certain locations felt small or cluttered.

Pricing

While some customers found prices reasonable, others felt the store was a bit pricey compared to competitors.
  • VS
    Vancord Samuels
    3 days ago
    5.0
    I am so satisfied with this pacific petco. So helpful and happy crew. All 6 of my corydora made it home all alive.
  • SG
    Sue Goff
    4 days ago
    5.0
    I bought a 55 gallon fish tank. The tank is great, and the staff was wonderful. Three Petco workers got the tank out of the store and put it into my car for me. It was an extremely heavy tank, and the staff couldn't have been more pleasant. I will certainly continue to shop for pet supplies at this store.
  • GM
    Gio Musolino
    Nov 13, 2025
    5.0
    Alyssa and Deja were absolutely the best I definitely will return to them My dogs came out beautiful Very knowledgeable Don’t sleep on Petco #dope Give them a raise
  • RS
    Robert Schneider
    Oct 14, 2025
    5.0
    Sales associate was helpful. I wasn't able to find the product I was looking to purchase, due to remodeling of the store.
  • GK
    Good Karma
    Oct 5, 2025
    1.0
    Young woman at the register needs some assistance in how to deal with people. Condescending tone and attitude that seemed to say she was being inconvenienced to help me was very off putting. I spend A LOT of money at Petco and I frequent several stores on the regular ... I won't be back to this location.

Frequently Asked Questions About Petco

Does the Petco Danbury location have a vet hospital?

No, Petco Danbury does not have a full-service vet hospital.

Does Petco Danbury offer vaccinations?

Yes, Petco Danbury provides vaccinations.