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Wagging Tails Pet Shop

About

Pet supply store
We are a boutique family owned pet shop dedicated to providing your beloved pets with the highest quality foods, supplies, supplements, services, and bathing stations, ensuring their health and leaving them with a delightful scent! In a world where many retail pet stores shift towards a digital-only experience, Wagging Tails remains rooted in personal connection, which remains at the heart of our pet store. Moreover, we're proud to preserve the charm of local small business, where you're never just a number. Our kind, knowledgeable team is here to support your every need - quickly, thoughtfully, and with a greeting & smile! We look forward to seeing you and let us know how we can help!

Location

Wagging Tails Pet Shop
51 Shunpike Road, Cromwell, CT
06416, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

Boost local visibility and reputation with reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.