Petco

4.2
460 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Clinton Pet Store located at 7 Glenwood Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7 Glenwood Rd, Clinton, CT
06413-1711, United States

Hours

Reviews

4.2
448 reviews
5 stars
271
4 stars
93
3 stars
31
2 stars
17
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.

Grooming Issues

Several reviews highlighted significant problems with grooming services, including poor execution and mishandling of pets.

Product Availability

Customers expressed disappointment with product availability and organization in the store, noting that it has declined over time.

Store Cleanliness

The store was generally reported as clean and well-organized, contributing positively to the shopping experience.

Customer Service

Mixed feedback on customer service, with some praising it while others reported negative experiences with staff interactions.
  • TF
    Taylor Faehner
    6 days ago
    1.0
    I don’t usually leave reviews, but this experience deserves one. I brought my dog here for grooming with a 12:30pm appointment. Around 2:30pm, I received both a text and a phone call saying he was finished and ready for pickup. When I arrived, the groomer, Liz (or Elizabeth), told me she wasn’t able to cut his nails—which was fine—but then informed me that she also had NOT cut his hair. She then asked if I still wanted his haircut… obviously I said yes it was the entire reason for the appointment. She told me to come back at 4pm. I returned at 4pm, and my dog was still not finished. She had my dog for nearly four hours and had done almost nothing. I’m not even sure he was bathed. I genuinely don’t understand why I was contacted at 2:30pm saying he was ready when nothing had been completed. Please do not bring your dog here for grooming. My poor dog waited for hours, stressed for no reason, and received virtually no service. Pure incompetence. If I could give zero stars I would.
  • BF
    Brian Fountain
    Aug 22, 2025
    2.0
    Helpful associate but get this girl some help!!!!!!!! One worker on a Friday evening?!?!?!!!! It took an hour and a half to purchase 3 snails, but not her fault!
  • AW
    Anne Willbanks
    Aug 12, 2025
    5.0
    Clinton Petco was very clean and organized. Staff were outstanding. They were all very friendly and helpful
  • CF
    carol facin
    Aug 10, 2025
    1.0
    I’m a little disappointed in Petco and their product availability. It used to be that I could go to Petco and find everything I needed for my dogs, but that doesn’t seem to be the case any longer. In addition, the store was very disorganized and only had two employees working.
  • PO
    Petra O'Connor
    Jul 24, 2025
    5.0
    Very nice associates helped me during my visit. I was getting a dog ID engraved. Pleasant and helpful.

Frequently Asked Questions About Petco

Does the Petco Clinton location have a vet hospital?

Yes, Petco Clinton has a full-service vet hospital.

Does Petco Clinton offer vaccinations?

Yes, Petco Clinton provides vaccinations.