Banfield Pet Hospital

4.1
191 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
14265 Orchard Pkwy, Westminster, CO
80023, United States

Hours

Reviews

4.1
191 reviews
5 stars
129
4 stars
19
3 stars
4
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their caring and compassionate treatment of pets, highlighting individual team members for their exceptional service.

Communication Issues

Several reviews noted problems with scheduling and communication, including missed appointments and lack of timely updates.

Mixed Experiences

While many customers reported positive experiences, there were also significant complaints about unprofessional behavior and dissatisfaction with care.

Cost Concerns

Customers expressed frustration over high costs and unexpected charges, with some feeling that the services were not worth the price.

Veterinary Expertise

The veterinary staff received commendations for their knowledge and thoroughness, particularly in handling complex medical issues.
  • SK
    Shannon Schomaker Kraus
    Nov 11, 2025
    1.0
    RUDE! NOT ANIMAL LOVERS! TOLD US THAT THEY ONLY HAD 15 MINUTES TO CARE FOR OUR PUPPY WHO WAS SICK! WE TOOK OUR PUPPY AND FOUND THE BEST TEAM OF DR.s IN COLORADO!! BANFIELD LOST A EXCELLENT CUSTOMER!!
  • LD
    Laurel D'Antonio
    Nov 6, 2025
    5.0
    Was able to get a last minute appointment with Dr Pruitt… everyone was very kind and helpful to me and to Pixie Marie
  • KM
    Kara Monley
    Oct 29, 2025
    5.0
    I have had some problems going back-and-forth with my dog’s foot. I’ve talked to a lot of people and they have been awesome here with helping me and communication. Kiki Has been a great person to update me and keep me in the loop with everything. I am very thankful for this location of Banfield.
  • PH
    Peggy Heath
    Oct 18, 2025
    5.0
    We’ve been going to Banfield for many years and have always been happy with the quality of care they give to all of our pets.
  • JP
    Judith Perez
    Oct 4, 2025
    5.0
    They’re ABSOLUTELY AMAZING they’re super helpful!!! They went ABOVE AND BEYOND for me and my dog Oso I absolutely LOVE THEIR TEAM😭❤️

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I drop off my pet to avoid contact?

We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.