Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
192 reviews
5 stars
130
4 stars
19
3 stars
4
2 stars
11
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback is mixed regarding staff professionalism, with some customers praising their kindness and care, while others report rudeness and unprofessional behavior.
Quality of Care
Many customers appreciate the compassionate and thorough care provided by the veterinarians, although some express dissatisfaction with misdiagnoses and lack of follow-up.
Communication Issues
Several reviews highlight poor communication regarding appointments and treatment plans, leading to frustration among pet owners.
Cost Concerns
Customers frequently mention high costs and dissatisfaction with the value of services, feeling that they are charged excessively for treatments.
Appointment Scheduling
There are complaints about long wait times for appointments and lack of availability for urgent care, which has led some customers to seek alternative veterinary services.
- SKShannon Schomaker KrausNov 11, 20251.0RUDE! NOT ANIMAL LOVERS! TOLD US THAT THEY ONLY HAD 15 MINUTES TO CARE FOR OUR PUPPY WHO WAS SICK! WE TOOK OUR PUPPY AND FOUND THE BEST TEAM OF DR.s IN COLORADO!! BANFIELD LOST A EXCELLENT CUSTOMER!!
- LDLaurel D'AntonioNov 6, 20255.0Was able to get a last minute appointment with Dr Pruitt… everyone was very kind and helpful to me and to Pixie Marie
- KMKara MonleyOct 29, 20255.0I have had some problems going back-and-forth with my dog’s foot. I’ve talked to a lot of people and they have been awesome here with helping me and communication. Kiki Has been a great person to update me and keep me in the loop with everything. I am very thankful for this location of Banfield.
- PHPeggy HeathOct 18, 20255.0We’ve been going to Banfield for many years and have always been happy with the quality of care they give to all of our pets.
- JPJudith PerezOct 4, 20255.0They’re ABSOLUTELY AMAZING they’re super helpful!!! They went ABOVE AND BEYOND for me and my dog Oso I absolutely LOVE THEIR TEAM😭❤️
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the regular business hours for Banfield Pet Hospital in Westminster, CO?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 4:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals or specialists if necessary.
Can I schedule an appointment online at Banfield Pet Hospital?
Yes, you can schedule an appointment online through Banfield's website or their mobile apps available on the Apple App Store and Google Play Store.
What preventive health care services does Banfield Pet Hospital offer?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive health examinations.
Is it possible to get veterinary care advice online from Banfield?
Yes, Optimum Wellness Plan® clients can access 24/7 general pet care advice and triage support through Vet Chat™ available on the Banfield app.
Does Banfield Pet Hospital require appointments for visits?
Yes, appointments are required to visit Banfield Pet Hospital, and they recommend calling ahead to ensure available services and prepare for your pet’s needs.
How does Banfield Pet Hospital keep pets and people safe during the COVID-19 pandemic?
They take precautions including encouraging drop-offs, increasing cleaning protocols, and offering telehealth services such as Vet Chat™ for clients with wellness plans.
What nearby hotels can I stay at if I am visiting Banfield Pet Hospital from out of town?
The Courtyard by Marriott Denver North/Westminster is a nearby hotel option conveniently located close to Banfield Pet Hospital.
Are there food options near Banfield Pet Hospital where I can eat before or after my pet’s appointment?
Yes, several nearby restaurants include Noodles & Company, Smashburger, Sugarfire Smoke House, Snooze, and Jimmy John’s, offering a variety of dining choices.
What other services or amenities are available nearby Banfield Pet Hospital?
Nearby amenities include The Goddard School for preschool child care, The Joint Chiropractic for wellness services, and several retail stores like Victoria’s Secret PINK and Sierra for shopping.