Banfield Pet Hospital® - Bradburn provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness, compassion, and thorough care of pets.
Communication Issues
Several reviews highlighted poor communication regarding treatment plans and follow-ups, leading to confusion and dissatisfaction.
Service Quality
While some experiences were positive, there were numerous complaints about rushed services, misdiagnoses, and inadequate care.
Pricing Concerns
Customers expressed frustration over high costs, upselling of unnecessary services, and issues with the wellness plan.
Mixed Experiences
Overall, feedback was mixed, with some customers expressing loyalty and satisfaction, while others reported serious concerns and negative experiences.
SB
Sarah B
3 days ago
5.0
Chica and I have seen Dr. Bui and Dr. Carson at the Bradburn location. The vet tech, Sarah has been very patient with Chica who is a "spicy" Chihuahua. The reception team at this location are friendly by phone and very accommodating and competent with any scheduling or questions that come up. Thank you for your help in making it a smooth visit for Chica!
CC
Cassandra Canales
3 days ago
1.0
The receptionist was very rude and not welcoming, which honestly made me feel uneasy about leaving my pet there. The rest of the staff seemed friendly, but first impressions matter when it comes to trusting someone with your animal.
AL
Addison Lemons
Feb 8, 2026
5.0
Staff and Drs are so kind and take amazing care of your pets
JE
Jess E
Feb 7, 2026
5.0
They take good care of your pet and will answer all of your questions.
TH
Tim H
Jan 3, 2026
5.0
Great people work here.this is my place very good with my fur babies
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital at Bradburn?
Banfield Pet Hospital at Bradburn is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 8:00 AM to 4:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, urgent care advice is available during hospital hours, and they can provide referrals if needed. For emergencies outside operating hours, please contact your local emergency hospital.
What types of preventive pet health care services does Banfield provide?
Banfield provides preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy throughout their lives.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. The plan is not insurance but offers discounts on treatment for abnormal conditions and renews automatically every 12 months.
How can I pay for the Optimum Wellness Plan at Banfield?
You can pay for the Optimum Wellness Plan monthly via automatic withdrawal from a bank account or credit card, or choose to pay in full at enrollment to budget easily for your pet's preventive care.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you visit the vet with your pet, drop-off appointments where you leave your pet and wait for a pickup call, and virtual visits via Optimum Wellness Plans for remote care from home.
Are there any pet supply stores near Banfield Pet Hospital at Bradburn?
Yes, Chuck & Don's Pet Food & Supplies is nearby, providing pet food and supplies, which can be convenient for customers visiting Banfield to pick up necessary items for their pets.
What nearby dining options are available near Banfield Pet Hospital in Bradburn?
Nearby dining options include CAVA, a Mediterranean restaurant and salad bar, and Zoes Kitchen offering Mediterranean and sandwich options, great places to visit before or after your appointment at Banfield.
Are there any fitness facilities accessible near Banfield Pet Hospital for customers?
Yes, 24 Hour Fitness, Planet Fitness, and D1 Training Westminster gyms are located nearby, so customers can fit in a workout or fitness session before or after visiting Banfield Pet Hospital.
Is Banfield Pet Hospital accessible for people with disabilities?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and welcomes LGBTQ individuals, ensuring an inclusive and accessible environment for all customers.
Brand Certified Facts from Banfield Pet Hospital
Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: