Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Bradburn provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
305 reviews
5 stars
230
4 stars
23
3 stars
8
2 stars4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for their kindness, compassion, and professionalism, particularly highlighting specific veterinarians like Dr. Marquez and Dr. Carson.
Communication Issues
Several reviews noted poor communication regarding treatment plans, costs, and follow-up care, leading to confusion and dissatisfaction among pet owners.
Care Quality
While some customers reported positive experiences with pet care, others expressed serious concerns about misdiagnoses and inadequate treatment, particularly in critical situations.
Service Experience
Customers had mixed feelings about the service experience, with some appreciating the quick appointments and friendly staff, while others reported negative interactions and long wait times.
Cost Concerns
Many reviews mentioned dissatisfaction with pricing, particularly regarding the wellness plan and perceived upselling of unnecessary services.
- JGJeff GreenbergNov 2, 20251.0Needed to get the nails trimmed of the two pups I'm caring for. They go to Banfield. They said come in between 2-4 pm. I explained that I work. Is there an earlier time before noon. They tell me 11 am Thursday. I arrived. Only to be told to come back between 2-4 pm. Thanks for nothing
- NWnicky walshOct 29, 20252.0I took my dog to Banfield suspecting he had conjunctivitis. They told me it was allergies, and didn't really listen to my concerns that it was conjunctivitis. After a week the gel they gave me was not working and I went to an urgent care vet, who told me he had conjunctivitis!! Within a day of using his eye drops, it has cleared up completely.
- TMTomas MunozOct 24, 20255.0Dr Marquez and the staff did a fantastic job at getting me and my pup ready for my trip over seas. I will absolutely be taking him there in the future!!
- SWspencer weitzelOct 7, 20255.0Great location, great people, take fantastic care of my pups and kittens
- ASArthur SantryOct 2, 20254.0Great service Good job My dog is well cRed for
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital at Bradburn?
Banfield Pet Hospital at Bradburn is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 8:00 AM to 4:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, urgent care advice is available during hospital hours, and they can provide referrals if needed. For emergencies outside operating hours, please contact your local emergency hospital.
What types of preventive pet health care services does Banfield provide?
Banfield provides preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy throughout their lives.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. The plan is not insurance but offers discounts on treatment for abnormal conditions and renews automatically every 12 months.
How can I pay for the Optimum Wellness Plan at Banfield?
You can pay for the Optimum Wellness Plan monthly via automatic withdrawal from a bank account or credit card, or choose to pay in full at enrollment to budget easily for your pet's preventive care.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you visit the vet with your pet, drop-off appointments where you leave your pet and wait for a pickup call, and virtual visits via Optimum Wellness Plans for remote care from home.
Are there any pet supply stores near Banfield Pet Hospital at Bradburn?
Yes, Chuck & Don's Pet Food & Supplies is nearby, providing pet food and supplies, which can be convenient for customers visiting Banfield to pick up necessary items for their pets.
What nearby dining options are available near Banfield Pet Hospital in Bradburn?
Nearby dining options include CAVA, a Mediterranean restaurant and salad bar, and Zoes Kitchen offering Mediterranean and sandwich options, great places to visit before or after your appointment at Banfield.
Are there any fitness facilities accessible near Banfield Pet Hospital for customers?
Yes, 24 Hour Fitness, Planet Fitness, and D1 Training Westminster gyms are located nearby, so customers can fit in a workout or fitness session before or after visiting Banfield Pet Hospital.
Is Banfield Pet Hospital accessible for people with disabilities?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and welcomes LGBTQ individuals, ensuring an inclusive and accessible environment for all customers.