Banfield Pet Hospital

3.9
235 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Westminster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
10460 Town Center Dr, Westminster, CO
80021, United States

Hours

Reviews

3.9
233 reviews
5 stars
150
4 stars
16
3 stars
7
2 stars
8
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, compassion, and attentiveness towards pets and their owners.

Service Quality

While many reviews highlighted excellent service and thorough care, some customers reported issues with rushed appointments and lack of proper communication.

Appointment Issues

Several customers expressed frustration with appointment scheduling, including long wait times and incorrect appointment confirmations.

Wellness Plans

The wellness plans received mixed feedback, with some customers finding them valuable while others felt they did not provide the promised level of care.

Communication Problems

A number of reviews pointed out poor communication regarding treatment options and appointment details, leading to dissatisfaction.
  • NV
    Nicholas valle
    Dec 28, 2025
    5.0
    All of the staff are just so nice and gentle with the dogs!! I appreciate them so much and I’ve only been going here for 2 Ina half months so I would most definitely take your dog here to get checked up with!!
  • SN
    Sydnee Nelson
    Dec 17, 2025
    5.0
    My boyfriend and I take our dogs here and have them on their wellness plan! We love Banfield! We rescued our dogs of the street a few months ago and immediately took them here for their first checkup to make sure they were okay and we have continued to take them to Banfield because they have been so nice and so helpful!! The wellness plans are also so great and well worth it!
  • TM
    Tori Miller
    Dec 13, 2025
    5.0
    Excellent experience at the Westminster Town Center location. Able to get in last minute, prompt, thorough and very kind and friendly service. Especially appreciated that they were very transparent and upfront about the costs of our visit.
  • NN
    Nahuel De Nardi
    Dec 12, 2025
    1.0
    Went to get a medicine refill for my dog. They told me they can't give it because she was not attended at that location before. So basically they made me drive 35 miles to get the banfield she was attended to get a simple refill. They have all the information in the system and I also provided the bottle with the information. They just simply don't care
  • LM
    Lea McComas
    Nov 28, 2025
    5.0
    The staff was exceptional in helping us meet all of the requirements for international travel for our pets that included various tests, vaccines, and timelines. Special thanks to Elba and Daniel at the front desk for chasing down answers and information.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.