Banfield Pet Hospital® - Westminster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness, compassion, and attentiveness towards pets and their owners.
Service Quality
While many reviews highlighted excellent service and thorough care, some customers reported issues with rushed appointments and miscommunication.
Appointment Issues
Several customers expressed frustration with appointment scheduling, including long wait times and incorrect appointment confirmations.
Wellness Plan Concerns
Some customers felt the wellness plans did not provide the expected value, citing issues with care quality and unexpected charges.
MM
M17
Feb 13, 2026
5.0
The individual at the counter who consistently assists me with my medication needs is truly exceptional. He demonstrates remarkable enthusiasm and a genuine concern for the well-being of your pets.
NV
Nicholas valle
Dec 28, 2025
5.0
All of the staff are just so nice and gentle with the dogs!! I appreciate them so much and I’ve only been going here for 2 Ina half months so I would most definitely take your dog here to get checked up with!!
SN
Sydnee Nelson
Dec 17, 2025
5.0
My boyfriend and I take our dogs here and have them on their wellness plan! We love Banfield! We rescued our dogs of the street a few months ago and immediately took them here for their first checkup to make sure they were okay and we have continued to take them to Banfield because they have been so nice and so helpful!! The wellness plans are also so great and well worth it!
TM
Tori Miller
Dec 13, 2025
5.0
Excellent experience at the Westminster Town Center location. Able to get in last minute, prompt, thorough and very kind and friendly service. Especially appreciated that they were very transparent and upfront about the costs of our visit.
NN
Nahuel De Nardi
Dec 12, 2025
1.0
Went to get a medicine refill for my dog. They told me they can't give it because she was not attended at that location before. So basically they made me drive 35 miles to get the banfield she was attended to get a simple refill. They have all the information in the system and I also provided the bottle with the information. They just simply don't care
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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Certified March 01, 2026Yext Knowledge Graph
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