Banfield Pet Hospital® - Westminster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness, compassion, and attentiveness towards pets and their owners.
Service Quality
While many reviews highlighted excellent service and thorough care, some customers reported issues with rushed appointments and lack of proper communication.
Appointment Issues
Several customers expressed frustration with appointment scheduling, including long wait times and incorrect appointment confirmations.
Wellness Plans
The wellness plans received mixed feedback, with some customers finding them valuable while others felt they did not provide the promised level of care.
Communication Problems
A number of reviews pointed out poor communication regarding treatment options and appointment details, leading to dissatisfaction.
NV
Nicholas valle
Dec 28, 2025
5.0
All of the staff are just so nice and gentle with the dogs!! I appreciate them so much and I’ve only been going here for 2 Ina half months so I would most definitely take your dog here to get checked up with!!
SN
Sydnee Nelson
Dec 17, 2025
5.0
My boyfriend and I take our dogs here and have them on their wellness plan! We love Banfield! We rescued our dogs of the street a few months ago and immediately took them here for their first checkup to make sure they were okay and we have continued to take them to Banfield because they have been so nice and so helpful!! The wellness plans are also so great and well worth it!
TM
Tori Miller
Dec 13, 2025
5.0
Excellent experience at the Westminster Town Center location. Able to get in last minute, prompt, thorough and very kind and friendly service. Especially appreciated that they were very transparent and upfront about the costs of our visit.
NN
Nahuel De Nardi
Dec 12, 2025
1.0
Went to get a medicine refill for my dog. They told me they can't give it because she was not attended at that location before. So basically they made me drive 35 miles to get the banfield she was attended to get a simple refill. They have all the information in the system and I also provided the bottle with the information. They just simply don't care
LM
Lea McComas
Nov 28, 2025
5.0
The staff was exceptional in helping us meet all of the requirements for international travel for our pets that included various tests, vaccines, and timelines. Special thanks to Elba and Daniel at the front desk for chasing down answers and information.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services does Banfield Pet Hospital in Westminster offer?
Banfield Pet Hospital provides comprehensive pet health and wellness services including routine vaccinations, microchipping, dental and surgical care, and preventive treatments such as parasite control and nutritional counseling.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I access veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans® can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutrition and dental consultations, and more. They are not insurance but offer discounts on treatments for unexpected conditions and renew automatically annually.
How can I schedule an appointment at Banfield Pet Hospital in Westminster?
You can schedule an appointment online via Banfield's website or through their app available on the Apple App Store and Google Play Store.
What are the hospital hours for Banfield Pet Hospital Westminster?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 4:00 PM. It is closed on major holidays.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for visits to ensure quality and timely care for all pets.
Is Banfield Pet Hospital welcoming to the LGBTQ community?
Yes, Banfield Pet Hospital welcomes LGBTQ individuals and is committed to providing a welcoming environment for all.
What nearby stores can I visit when I come to Banfield Pet Hospital in Westminster?
Nearby you can visit PetSmart for pet supplies and grooming, Old Navy and T.J. Maxx & HomeGoods for clothing and home goods, as well as SKECHERS Warehouse Outlet for shoes.
Are there dining options close to Banfield Pet Hospital where I can eat before or after my visit?
Yes, nearby dining options include Island Fin Poke Company and Bonefish Grill for seafood, and BJ's Restaurant & Brewhouse for American cuisine and brewery experience.
How can nearby transit or service locations help me when visiting Banfield Pet Hospital?
You can use the US 36 & Church Ranch PNR station nearby for convenient transit access to the hospital. Additionally, UPS Access Point is available close by for shipping and courier services if you need them during your visit.