Petco

4.2
1280 reviews

About

Pet StorePet supply store
Visit your Pueblo Pet Store located at 5843 N. Elizabeth St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5843 N Elizabeth St, Pueblo, CO
81008-2177, United States

Hours

Reviews

4.2
1,273 reviews
5 stars
732
4 stars
299
3 stars
125
2 stars
42
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their knowledge and willingness to assist.

Store Cleanliness

Several reviews mentioned issues with cleanliness, particularly in the fish department, with reports of dead fish and dirty tanks.

Grooming Services

Mixed feedback on grooming services; while some customers were satisfied, others reported poor experiences and dissatisfaction with the results.

Pricing Concerns

Customers frequently commented on high prices and discrepancies in product pricing, leading to dissatisfaction.

Product Availability

Customers expressed frustration with the lack of stock for certain items, including specific pet foods and seasonal products.
  • CS
    Colleen Summers
    Nov 10, 2025
    1.0
    The most I have had to pay for a grooming and the toenails were not cut which was one of the things I had said desperately needed done. The sanitary area barely chipped and after a week. She needs groomed again. I won't be going back there.
  • IL
    I laugen
    Nov 8, 2025
    5.0
    They have good prices. The live birds,ferrets, mice, and fish looked healthy.
  • LG
    Len and Lori Gregory
    Oct 30, 2025
    5.0
    I had a refund and was very pleased with the customer service. In the past I've had problems but it seems things have gotten much better!
  • RR
    Raven
    Oct 24, 2025
    4.0
    I love Petco. The staff is truly amazing here. They are super nice and always willing to help and they don’t rush you which is really nice. Their selection of terrarium plants is surprisingly good for Pueblo and way better that other pet stores in the area. My only issue with this store is how they are keeping their tarantulas. They are keeping them on wood chips will eventually kill the tarantulas. Tarantulas need substrates like reptisoil. The green bottle blue they have there has nothing to web up, no cork bark or anything and they are charging $100 more for both Tarantulas that they have than you can get them for anywhere else. Green bottle blues go for around $40 online and bird eaters go for around $40-$80. If petco took proper care of their tarantulas tiles and priced them properly I really think they could make a market on tarantulas but unfortunately the way they are keeping them is animal cruelty and will result in their deaths.
  • MG
    Michael Gonzales
    Oct 21, 2025
    1.0
    The prices are very high. CarLee did not provide good customer service. I went in there to buy a product I usually buy. I was surprised that many of them have less material than usual. Definitely not worth $3.23 after tax. I don't think I will be back and buy from them again. One customer is not enough. But when 2,3,4,5,6,7...customers complain and refuse to buy products. You get the picture

Frequently Asked Questions About Petco

Does the Petco Pueblo location have a vet hospital?

No, Petco Pueblo does not have a full-service vet hospital.

Does Petco Pueblo offer vaccinations?

Yes, Petco Pueblo provides vaccinations.