Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
406 reviews
5 stars
281
4 stars
49
3 stars
15
2 stars
14
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback indicates a mix of experiences with staff professionalism, with some customers praising the caring nature of certain staff members while others reported rudeness and unprofessional behavior.
Quality of Care
Many customers expressed satisfaction with the quality of care provided to their pets, highlighting specific veterinarians and staff who were attentive and compassionate.
Appointment Issues
Several reviews mentioned problems with appointment scheduling, including incorrect bookings and long wait times, leading to frustration among customers.
Pricing Concerns
Customers raised concerns about pricing, with some feeling that services were overpriced or that they were charged for unnecessary follow-up visits.
Customer Experience
Overall customer experiences varied widely, with some praising the welcoming atmosphere and attentive service, while others felt dismissed or undervalued.
- LELisa EvansNov 3, 20251.0Worst experience ever at this Banfield location
- JZJ ZNov 2, 20251.0Don’t go here they take appointments and don’t even book them and lady named faith is rude told me “ if I was so worried about my dog go take him to a emergency vet”
- SBShayleen BensonOct 27, 20255.0I had the most amazing vet experience I have ever had. My Grady is A shelter dog with extreme body sensitivity, and Leslie went above and beyond to make sure that Grady was comfortable. She gave him all the treats put a fan in the room with the calming mist and bird noises. It was absolutely fantastic. The Dr. We had made us feel so comfortable. They were so welcoming. It was a wonderful experience. Thank you Leslie!!!!
- ATamanda tranOct 19, 20251.0if you want to waste your time and be treated like a piece of gum under your shoe, go here because the staff is unprofessional, rude upon picking up phone calls, and gives out false information and cares more about money than your pets wellbeing. i will no longer be going to this banfield.
- ASAmy SantistevanOct 13, 20251.0I am leaving Banfield in Northglenn after 11 years. I have been going to Thornton/Broomfield location since the last negative interaction I had at Northglenn. The new location has been great so far. Super sad about Northglenn they have been with my baby since she was 8 weeks old. I recently found out that the Brandon I had an issue with has been rude to others. I do still shop at this PetSmart so I will not return as long as he is there, unfortunate. No one needs to call me I’ve already had my conversation about all this with Emma. Not sure why the cares team sent me an email to leave feedback for this location again.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Northglenn offer?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental services, spay/neuter, end of life care, microchipping, and DNA testing.
Does Banfield provide emergency care services?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals. For emergencies outside those hours, please contact a local emergency hospital.
What are the hospital hours for Banfield Pet Hospital in Northglenn?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 8:00 AM to 4:00 PM, with some holiday closures.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or mobile app, including the Banfield app available on iOS and Android.
What is an Optimum Wellness Plan and how does it work?
The Optimum Wellness Plan provides annual preventive care including exams, vaccinations, early diagnostics, nutrition and dental consultations. It's not insurance but offers discounts on treatments and automatically renews annually unless paid in full.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access remote pet care advice and triage via Vet Chat™ 24/7 through the Banfield app.
Are appointments required at Banfield Pet Hospital in Northglenn?
Yes, appointments are required to ensure proper service and care for your pet.
What nearby pet-related stores can I visit along with Banfield Pet Hospital?
PetSmart, a pet store and service provider, is nearby. You can conveniently shop for pet supplies before or after your visit to the hospital.
What other services or shops are located close to Banfield Pet Hospital in Northglenn?
Nearby places include K & G Fashion Superstore for clothing, Woodley’s Fine Furniture for home needs, and Mountain View Family Dental for dental care, allowing a variety of errands in one area.
Are there any beauty salons near Banfield Pet Hospital where I can relax?
Yes, several beauty salons such as VIVID Beauty Clinic, Summers Styles, and Rock n Roll 56 Salon are nearby if you'd like to pamper yourself during your visit.