Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital on Rocky Mountain Avenue should be your choice for reliable petcare in Loveland, CO. At our clinic, located in the Centerra Marketplace PetSmart, you’ll find a range of services that’ll induce plenty of tail wags and purrs. From Kings Corner to Centerra, our clinic’s team of veterinarians is committed to Loveland’s cats and dogs by providing nose-to-tail exams, vaccinations, microchipping, and more.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
235 reviews
5 stars
141
4 stars
30
3 stars
11
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, attentive, and caring, particularly highlighting individuals like Stephen, Cheyenne, and Dr. Pappas.
Quality of Care
While some reviews commended the quality of care and thoroughness of the veterinarians, others expressed dissatisfaction with specific vets, citing dismissive attitudes and a lack of proper attention to urgent health concerns.
Appointment Issues
Numerous customers reported problems with scheduling and appointment management, including long wait times, miscommunication, and issues with the online booking system.
Pricing Concerns
Several reviews mentioned high costs for services and perceived upselling of unnecessary treatments, leading to frustration among customers.
Mixed Experiences
Overall experiences varied significantly, with some customers expressing deep satisfaction while others reported serious concerns about care quality and staff professionalism.
- NPnicole prattOct 17, 20255.0Stephen and Cheyenne were very attentive and kind. They made me feel welcomed and answered all the questions I had. It was a very smooth visit because of them.
- NWNancy WinnSep 15, 20252.0Waited 2 months fir an appt with the actual vet; then was shuffled to a vet tech who was super disorganized.
- BBBayleySep 3, 20255.0Great vetsgreat service . In my experience with Banfield I have found that I couldn't find any vet better than I have with Banfield. They are kind and caring, and always figure out what the problems are. Thank you Banfield
- NHNick HarrarAug 26, 20255.0The Banfield staff is always exceptional. A special shout out to Trinity at the front desk for always being so nice and helpful!
- JDJenny DeckerJul 31, 20255.0Just got my first puppy and they have been extremely helpful and supportive with me and my pup. The plan is affordable and the staff again are super nice and sweet. Only issue is trying to get through to them on the phone but it’s busy and I understand why
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Loveland?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 4:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialty providers.
What preventive care services does Banfield offer for pets?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as exams, vaccines, screening diagnostics, nutrition consultations, and dental care. It is a wellness plan, not insurance, and it automatically renews each year unless paid in full at enrollment.
Can I get veterinary advice online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you and your pet visit the vet together, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients, providing quality care from home.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or via the Banfield app available on both the Apple App Store and Google Play.
What nearby amenities can I find around Banfield Pet Hospital?
Banfield Pet Hospital is located in Centerra Marketplace, near PetSmart for pet supplies, Starbucks for coffee, Dollar Tree for convenience shopping, and several nail salons like Five Star Nail And Lashes for personal care.
Are there dining options near Banfield Pet Hospital where I can eat before or after my pet's visit?
Yes, nearby dining includes Starbucks for coffee and snacks, Matador Mexican Grill and TACOS AL CARTEL offering Mexican cuisine for a meal before or after your visit.
What other retail stores are located near Banfield Pet Hospital for additional shopping needs?
Nearby retail options include Target for general shopping, Staples for office supplies, and Sportsman's Warehouse for sporting goods and outdoor gear.