Brand Certified
Banfield Pet Hospital
3.9(238 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1715 Rocky Mountain Ave, Loveland, CO
80538, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(970) 278-0176
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital on Rocky Mountain Avenue should be your choice for reliable petcare in Loveland, CO. At our clinic, located in the Centerra Marketplace PetSmart, you’ll find a range of services that’ll induce plenty of tail wags and purrs. From Kings Corner to Centerra, our clinic’s team of veterinarians is committed to Loveland’s cats and dogs by providing nose-to-tail exams, vaccinations, microchipping, and more.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.9
238 reviews
5 stars
143
4 stars
31
3 stars
11
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
While many customers praised the staff for being friendly and caring, there were significant complaints about unprofessional and dismissive behavior from certain veterinarians, particularly Dr. Galvez.
Appointment Issues
Customers frequently reported problems with scheduling, including appointments being lost or rescheduled without notice, leading to frustration and dissatisfaction.
Quality of Care
There were mixed reviews regarding the quality of veterinary care, with some customers expressing confidence in the staff's expertise, while others felt their pets' health concerns were not adequately addressed.
Communication
Several reviews highlighted issues with communication, both in terms of follow-up on pet health and the clarity of costs associated with services.
Pricing Concerns
Many customers found the pricing to be high, with some feeling that they were pushed towards unnecessary services or products.
- DDDaion DelacroixFeb 20, 20265.0Excellent support for socially anxious pets and socially anxious owners
- NLNicole LopezOct 17, 20255.0Stephen and Cheyenne were very attentive and kind. They made me feel welcomed and answered all the questions I had. It was a very smooth visit because of them.
- NWNancy WinnSep 15, 20252.0Waited 2 months fir an appt with the actual vet; then was shuffled to a vet tech who was super disorganized.
- BBBayleySep 3, 20255.0Great vetsgreat service . In my experience with Banfield I have found that I couldn't find any vet better than I have with Banfield. They are kind and caring, and always figure out what the problems are. Thank you Banfield
- EGElizabeth GriswoldApr 3, 20241.0I would have absolutely loved to give this office a better review, but unfortunately I can’t. We had four animals who went to this office two of them for some repeat visits. The two with repeated visit needs were not cared for properly which prompted me to get second opinions. Not only are the costs HUGE at this clinic, one of my dogs would have eventually ended up seriously harmed with the amount of insulin they had him on. It was two times higher than he needed. They push a lot of unnecessary products on people and idk if that is for kickbacks. I was told the diet my dogs were on was improper and was given two different prescriptions for expensive food that I found out neither dog needed. One dr announced to EVERYONE in the room I defaulted on the care plan and was in collections not even taking into account it was during COVID when this happened and there was hardships that occurred and that she was giving my personal business to a room of people. That same vet repeatedly also made some comments that eluded we don’t take good care of our dogs. They are now with a new vet office that is reasonably priced and who cares for the owners as much as the pets and both my boys are thriving better than they did at Banfield. It is very sad that a vet chain would treat customers like they are only good for the money and I am sad to write this review because there are other pets and people who go here and are being treated the same way.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Loveland?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 4:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialty providers.
What preventive care services does Banfield offer for pets?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as exams, vaccines, screening diagnostics, nutrition consultations, and dental care. It is a wellness plan, not insurance, and it automatically renews each year unless paid in full at enrollment.
Can I get veterinary advice online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you and your pet visit the vet together, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients, providing quality care from home.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or via the Banfield app available on both the Apple App Store and Google Play.
What nearby amenities can I find around Banfield Pet Hospital?
Banfield Pet Hospital is located in Centerra Marketplace, near PetSmart for pet supplies, Starbucks for coffee, Dollar Tree for convenience shopping, and several nail salons like Five Star Nail And Lashes for personal care.
Are there dining options near Banfield Pet Hospital where I can eat before or after my pet's visit?
Yes, nearby dining includes Starbucks for coffee and snacks, Matador Mexican Grill and TACOS AL CARTEL offering Mexican cuisine for a meal before or after your visit.
What other retail stores are located near Banfield Pet Hospital for additional shopping needs?
Nearby retail options include Target for general shopping, Staples for office supplies, and Sportsman's Warehouse for sporting goods and outdoor gear.
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