Emergency Pet Clinic of Longmont

Reviews

• AH

  Alison Hatch

  5 days ago
  5.0
  Unfortunately, we needed to put our sweet dog down on a holiday and our regular vet was not open. It was tremendously hard to say goodbye to our furry companion, but the folks at the Emergency Pet Clinic did a fabulous job of providing care and comfort. As a nice touch - the room we were set up in had its own exit door so that we didn't have to walk back through the clinic after our dog passed. Thanks folks, much appreciated.
• MC

  MaKenna Casey

  Jan 1, 2026
  5.0
  Very grateful to all the staff that worked on our cat after she had severe respiratory distress. They were quick to work on her and treat her to the best they could. Everyone was really nice to work with. We’re very thankful for everyone there!
• LD

  L D

  Dec 23, 2025
  5.0
  My kitty woke me up crying. We drove him to the emergency clinic where we met Dr Reynolds and some of the deep-night staff. My little boy had a struvite crystal problem and needed surgery. Dr Reynolds was very clear with everything that was needed,or might be done. Dr Roter who took over was also good to talk to as he took over the morning shift. Everyone i talked to, all the staff, were calm, positive, and reassuring. Everything was clearly typed up from cost, and possibilities in surgery to care after surgery. Sam came home a happy little boy. The next day after coming home they called and checked on him. So grateful to all involved.
• SH

  Sarah Hiller

  Dec 12, 2025
  1.0
  Go to Longmont Small Animal Hospital instead!! They have AMAZING customer service and genuinely care about the comfort of your cat and you they included me in the whole process and made sure I understood everything. Even let me watch the ultrasound. Took them weeks to finally send me copies of my pets records and notes of his visit. Upon finally receiving them it was obvious Dr. Yvette Berndt lied about my final phone call with her and downplayed how aggressive she was and failed to mention the inappropriate comparisons SHE was making between my male cat and a woman visiting a doctor. Do not trust this vet with your cat. She will lie. Do NOT recommend bringing your cat to this emergency pet clinic of Longmont. Vet had terrible professionalism and actually yelled at me over the phone after declining a service and having questions about the other care my cat was supposed to have. Despite her job being to make sure I understand the processes and feel comfortable with the care my cat is receiving she could not maintain a professional manner and tone. She snipped at me when I asked how his UA will go and when I can pick him up, because I clearly didn't understand the process and she failed to explain it to me. I never made comparisons of my male cat to a woman going to the doctor, yet she was harping on me "how my cats care isn't the same as a woman going into the doctor peeing in a cup and wiping" (While checking him in she made comparisons to dogs, and I'm not a dog owner. She was the only one talking about anything but my cat, the reason for my visit) - Obviously I lost trust with this vet and hospital while shes yelling at me for having questions; therefore, I requested to pick my cat up ASAP and cancel the UA. She yelled in response "Do you want your cat with or without the urine" I confirmed I want to pick my cat up and I want a reimbursement for the UA because I didn't want to do it anymore. Still yelling she said she wouldn't charge for something that didn't get done. I said I'm confused why you're asking with or without urine then. She yelled back "Come pick your cat up!!" - I felt unsafe with my cat being there, and was beyond uncomfortable with how they treated a stressed, confused, and scared customer. The hospital but specifically the vet feel emotionally abusive and manipulative to get you to spend hundreds of dollars ((Bill quoted at $1017-$1700, requiring an initial payment in full (no deposit options) of the minimum of that quote to even begin any care for him, the quote included medications he ultimately wouldn't need all of them but I was paying for them all up front)) without clear communication from them and they don't want to give it either. My boyfriend picked my cat up and they all the sudden understood professionalism with him. Biggest red flag she refused to provide my boyfriend with any information or results on my cats ultrasound(s). Said it can't be done. Meanwhile all the treatment plans she was suggesting were reliant on what she was seeing in the ultrasounds My cat is ok and was not harmed to my knowledge, but I would not trust this vet with my cat! Poor professionalism and hates explaining her job to paying customers. Called her own job "gross"
• LW

  Leigha Waycott

  Dec 8, 2025
  5.0
  I took my 22 year old cat to the clinic with an abscess on his hip. He was clearly going to die if they didn't help. Mr. FeeFee is very alusive, he snuck out and was attacked by raccoons. It's been three days, and he looks so good. All staff were very friendly and helpful. My cat felt very comfortable with the Nurse who treated him. Thank you everyone for giving me a bit more time with my best friend.

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