Banfield Pet Hospital

4.0
209 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Longmont provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
1216 S Hover St, Longmont, CO
80501, United States

Hours

Reviews

4.0
207 reviews
5 stars
135
4 stars
21
3 stars
10
2 stars
2
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Care

Customers consistently praised the friendly and caring nature of the staff, highlighting their attentiveness to pets and owners alike.

Communication Issues

Several reviews noted poor communication regarding treatment plans and medication instructions, leading to confusion and dissatisfaction.

Wellness Plan Concerns

Many customers expressed frustration with the wellness plan, citing difficulties in cancellation and unexpected charges.

Mixed Experiences

While some customers reported excellent care and positive experiences, others shared serious concerns about the quality of service and care received.
  • RB
    Rachel Berggren
    4 days ago
    1.0
    Posting this review again to add on that banfield sent me to collections for the remaining $100 ish to the wellness plan. They are so focused on money they couldnt even bother to call and ask if my dog was okay but they sure did make sure to get their money. Congratulations banfield you won. Your corporation makes me sick. Don't go to this location if you care about your dog at all. My dog had respiratory symptoms for 1 week and stopped eating so I took him in and they ran a blood test and respiratory test and sent home with nausea medication. It is now Thursday and I have called for the results only to find out that the vet my dog had seen is only in on Sundays and is the only person who can read the test results so I will have waited a full week to find answers. My dog is still sick, not eating losing weight, has diarrhea and after talking to several different people on the phone I have gotten no where. Banfield over charges their care so when you try cancel the wellness plan they try to back charge you or charge you what you owe on the account regardless of their mistake. Now I have a sick dog and no answers after spending thousands of dollars at benfield. VERY DISSAPOINTED!!!
  • KA
    Khloey Ann
    Dec 31, 2025
    5.0
    They’re super sweet and all are so caring towards my baby kitty and my elderly bulldog!
  • ST
    Steve Tarbet
    Dec 29, 2025
    5.0
    They've taken great care of all my dogs. Friendly staff.
  • JM
    Janie Mayfield
    Dec 17, 2025
    5.0
    Great service and friendly staff!! They took great care of my very large kitty!!
  • MR
    Mandi Ryan
    Dec 3, 2025
    5.0
    I am beyond thankful for the staff at Banfield Longmont. My boy dog, Moose is a handful, but the handle him like a champ and makes sure he gets the necessary care he needs. While they welcome my girl dog, Maddie with open arms as she is just a love bug. Thank you all for what you do.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.