Banfield Pet Hospital® - Longmont provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Customers consistently praised the friendly and caring nature of the staff, highlighting their attentiveness to pets and owners alike.
Communication Issues
Several reviews noted poor communication regarding treatment plans and medication instructions, leading to confusion and dissatisfaction.
Wellness Plan Concerns
Many customers expressed frustration with the wellness plan, citing difficulties in cancellation and unexpected charges.
Mixed Experiences
While some customers reported excellent care and positive experiences, others shared serious concerns about the quality of service and care received.
RB
Rachel Berggren
4 days ago
1.0
Posting this review again to add on that banfield sent me to collections for the remaining $100 ish to the wellness plan. They are so focused on money they couldnt even bother to call and ask if my dog was okay but they sure did make sure to get their money. Congratulations banfield you won. Your corporation makes me sick.
Don't go to this location if you care about your dog at all. My dog had respiratory symptoms for 1 week and stopped eating so I took him in and they ran a blood test and respiratory test and sent home with nausea medication. It is now Thursday and I have called for the results only to find out that the vet my dog had seen is only in on Sundays and is the only person who can read the test results so I will have waited a full week to find answers. My dog is still sick, not eating losing weight, has diarrhea and after talking to several different people on the phone I have gotten no where. Banfield over charges their care so when you try cancel the wellness plan they try to back charge you or charge you what you owe on the account regardless of their mistake. Now I have a sick dog and no answers after spending thousands of dollars at benfield. VERY DISSAPOINTED!!!
KA
Khloey Ann
Dec 31, 2025
5.0
They’re super sweet and all are so caring towards my baby kitty and my elderly bulldog!
ST
Steve Tarbet
Dec 29, 2025
5.0
They've taken great care of all my dogs. Friendly staff.
JM
Janie Mayfield
Dec 17, 2025
5.0
Great service and friendly staff!! They took great care of my very large kitty!!
MR
Mandi Ryan
Dec 3, 2025
5.0
I am beyond thankful for the staff at Banfield Longmont. My boy dog, Moose is a handful, but the handle him like a champ and makes sure he gets the necessary care he needs. While they welcome my girl dog, Maddie with open arms as she is just a love bug.
Thank you all for what you do.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Longmont offer?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental, spay/neuter, end of life care, microchipping, and DNA testing for pets.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment via their website or by using the Banfield app available on iOS and Android platforms.
What are the operating hours of Banfield Pet Hospital in Longmont?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 4:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield does not provide emergency care but can offer urgent care advice during hospital hours and refer you to specialty providers or emergency hospitals as needed.
Can I get veterinary advice online from Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
It is an annual preventive care plan including exams, vaccines, dental care, nutritional consultations, and early screening diagnostics, with automatic renewal each year unless paid in full during enrollment.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to visit Banfield Pet Hospital.
Is Banfield Pet Hospital wheelchair accessible and inclusive?
Yes, the hospital has wheelchair accessible restrooms and is welcoming to the LGBTQ community.
What nearby dining options are available around Banfield Pet Hospital?
Nearby dining options include Village Inn, Culver's, Bad Daddy's Burger Bar, Pho Huong Viet (Vietnamese restaurant), and Bowl Izakaya (Asian restaurant and bar), offering a variety of meals before or after your visit.
What financial services are near Banfield Pet Hospital that might assist visitors?
Guaranty Bank and Trust Company, SouthState Bank, and Independent Financial ATM are close by, providing convenient banking options if needed during your visit.
Are there any nearby mobile phone stores or tech services near Banfield Pet Hospital?
Yes, nearby stores include Pela Case, Verizon, and Sprint Store, providing mobile phone and telecommunications services conveniently close to the hospital.