Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Littleton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
208 reviews
5 stars
133
4 stars
27
3 stars
8
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, caring, and knowledgeable, creating a welcoming environment for pets and their owners.
Customer Service Issues
Several reviews highlighted poor experiences with front desk staff and communication, including unprofessional behavior and lack of empathy.
Quality of Care
While many customers reported positive experiences with the veterinary care provided, there were significant concerns about missed diagnoses and rushed appointments.
Wellness Plan Concerns
Customers expressed dissatisfaction with the wellness plan, citing issues with billing, unexpected charges, and difficulty in canceling services.
Mixed Experiences
Overall, experiences varied widely, with some long-time customers expressing disappointment in the decline of service quality over the years.
- GSGary SwainSep 15, 20255.0Dog treated. Good job.
- FGFrancisco GarciaSep 9, 20255.0This particular location always greets owners and pets with a smile. My large dog is always excited to visit the staff. Thank you for helping me keep my pup healthy!
- CGCyber GamingAug 16, 20251.0Went in for my appointment today to get my dog vaccinated and they decided they weren’t gonna be able to see him today because everyone was about to go to lunch… just give him the shot and then go to lunch, what a waste of time
- MMMeghanAug 15, 20255.0I’ve been bringing my pets here for a couple years now and every visit has been such a good experience. The staff is super friendly, caring, and really seem to love what they do. They always make sure my pets are comfortable and that I understand what’s going on with their care. Big shoutout to Mady, she’s awesome with customer service! She’s always so helpful, patient, and easy to talk to. Dr. Grillot and all the supporting staff here are amazing with my pets and always take such great care of them while they’re in their hands.
- ABAndrea BernalAug 13, 20251.0Only had the displeasure of speaking to the front desk lady didn't get her name, horrible bed side manner, sounded like she didnt want to be there. I asked about the free appointment I had set up online and i'm glad I called, because I didn't see on the coupon that I had to print it out anyway.She proceeds to tell me I needed to bring in the coupon not having a printer that kinda was disappointing knowing myself I know that I sounded disappointed but instead of hearing that she proceeds to tell to tell me in a unprofessional manner "there is FedEx and the library" , I know that, but you didn't need to say it like that to me. If you're working at a front desk position, and I know this from personal experiences, nobody wants to hear somebody be sassy with them over the phone and due to her lack of compassion, and due to her lack of the ability to I understand that I'm setting up an appointment for my dog, because I'm concerned about my animal, I canceled my appointment. You work in a profession where people want to feel heard and cared for and today you missed that marker. Say what you want about people being rude, but if you don't want anybody to be rude to you don't work in a place where when they call and they are asking questions because they genuinely want to make sure they have all their ducks in a row you act like that like it was an inconvenience to answer the phone and be short. That wasn't even the full conversation I had asked what The Visit would entail, and I think it was when I said it's free, right. That's when she got short with me. Look girly I hope you stay blessed and leanr to have better bed side manner in your profession. And nobody else might have called you out on this, but i'm definitely going to because that was rude. You also didn't even try to fix it. You just said okay. So I hope your bosses know that that's the type of person they have at the front desk. Also I understand that The Visit was free. She needs vaccines. She needs medication, so that's why I wanted The Visit to be free. So that way, I could afford those other things that she needs acting like I wasn't gonna spend any money outrageous. The prices for vet visits are ridiculous and I finally found a place that I thought was going to be a great place to take my dog will not be recommending.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Littleton offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care but can offer urgent care advice during hospital hours and referrals to emergency hospitals if needed.
Can I get remote veterinary care through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can receive 24/7 remote general pet care advice through Vet Chat on the Banfield app.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care like head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care, with automatic yearly renewal.
How can I schedule an appointment at Banfield Pet Hospital in Littleton?
You can schedule an appointment online through Banfield's website or by using the Banfield app available in the Apple App Store or Google Play Store.
What are the operating hours of Banfield Pet Hospital in Littleton?
Banfield is open Monday to Friday from 8:00 AM to 6:00 PM and on weekends from 8:00 AM to 5:00 PM. The hospital is closed on major holidays like Christmas and New Year's Day.
Do I need an appointment to visit Banfield Pet Hospital?
Yes, Banfield requires appointments for all visits to provide the best care and reduce wait times.
What nearby pet-related stores can I visit when going to Banfield Pet Hospital?
PetSmart is a nearby pet store and service center, convenient for picking up pet supplies before or after your vet visit at Banfield.
Are there dining options near Banfield Pet Hospital for a quick meal?
Yes, Taco Bell and Pizza Hut are nearby fast-food restaurants where you can grab a quick meal before or after your pet's appointment.
What other services are available near Banfield Pet Hospital in Littleton?
Nearby services include SwimLabs Swim School for fitness, LL Flooring for home goods, and Select Physical Therapy for health needs, providing various options should you want to combine errands.