Banfield Pet Hospital

Reviews

• JW

  Jackie Walker

  Dec 23, 2025
  1.0
  I wish I didn’t have to give even one star just to be able to write this HORRIBLE review. To be clear: this was an accident, and the PetSmart groomer did not intentionally harm my puppy. Accidents can happen. What happened after the accident is what was truly horrific. My 7-lb puppy was injured during a grooming appointment and was actively bleeding and clearly needed stitches. She was scared, in pain, and bleeding — and the most shocking part is that the veterinarian office located in the SAME BUILDING refused to treat her or provide emergency Because of that refusal, the groomer was forced to put my bleeding puppy into a car and drive 15 minutes away to another facility while he continued to bleed. Those minutes were terrifying. No animal, especially one that small, should ever be denied immediate care after being injured on site. The lack of compassion, urgency, and basic humanity shown by the veterinarian office is appalling. When an animal is injured and actively bleeding, emergency care should not be optional. Turning away a suffering animal in that condition is something I will never forget. This experience was traumatic and unnecessary. I strongly warn other pet owners: do not assume help will be there in an emergency just because there is a vet in the building. When it mattered most, they refused to act. Thank you to Wheat Ridge Animal Hospital for helping my puppy get sutures that she needed instead of letting her just bleed.
• EL

  Evelyn Lopez

  Nov 5, 2025
  5.0
  Nice courterous
• GK

  Gunter Krueger

  Oct 2, 2025
  5.0
  I’ve had an account with Banfield for over 17 years straight. Starting with my childhood dog, an 80 pound Collie/Malamute, Who lived to be 20 years old. They’ve done right by me ever since.
• BG

  Bucky Grant

  Oct 2, 2025
  1.0
  Told me to bring a stool sample in the paperwork. Told me when I arrived I did not need a stool sample, but that they'd throw it out for me, then CHARGED ME FOR THROWING IT OUT. They're clearly desperate for money with the predatory "wellness plans" but nickel and dimeing me over a bag of poo I could have easily thrown out myself is just insulting. EDIT: I went to a REAL vet and they told me my cat is older than we thought, has kidney issues, and is severely underweight. If I had assumed banfield was trustworthy, he would have been dead soon. Shame on you.
• NC

  Natalie Choules

  Sep 30, 2025
  5.0
  I am really impressed with our first couple of visits to this Banfield! I recently signed up for a wellness plan since my chihuahua mix needs regular teeth cleanings, and this seemed to be the most cost-effective route to go. I was able to easily make an appointment online, and they had plenty of times available before and after work. The vet tech and the vet were both very friendly and treated my dog well. They both took time to answer all of my questions about my dog's health and about my new wellness plan. I never felt that I was being pressured to add any unneccesary or costly additions to her visit. They were also able to get her in the very next morning for her dental cleaning, which was so convenient. I'm very glad I started brining my dog here.

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