Petco

4.2
542 reviews

About

Pet StorePet supply store
Visit your Highlands Ranch Pet Store located at 1265 Sgt Jon Stiles Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1265 Sgt Jon Stiles Dr, Highlands Ranch, CO
80129, United States

Hours

Reviews

4.2
532 reviews
5 stars
327
4 stars
105
3 stars
41
2 stars
16
1 star
43

What are people saying?

AI-generated from recent customer reviews

Product Selection

Customers appreciate the variety of products available, including pet food and supplies.

Grooming Services

Mixed reviews on grooming; while some customers praise the groomers, others report poor experiences and dissatisfaction with handling pets.

Customer Service

Staff are generally described as friendly and helpful, but there are notable instances of rude behavior and poor communication.

Pricing Concerns

Many customers find prices to be high, especially for grooming and veterinary services.

Store Environment

Feedback indicates that the store can be messy and lacks sufficient staff during busy times.
  • DG
    Deez Gutz
    Nov 2, 2025
    3.0
    Found what I was looking for!
  • MC
    Mandy CUMMINS
    Oct 22, 2025
    5.0
    Lots of great products!
  • SM
    Shana Meredith
    Sep 26, 2025
    2.0
    I’ve taken my dog to other Petco’s before with no issues ever. After our FIRST visit at this location we were told to find another grooming place for our dog because he is “kind of hyper” (he’s not even 1 year old). This was extremely disappointing as we just moved and this is the closest location. We have never received this feedback before and were very caught off guard. Do not take your dog here if they have any extra energy, they’ll tell you to go somewhere else:
  • DW
    David Wilks
    Sep 14, 2025
    5.0
    Well stocked store. Very good groomers.
  • JH
    Jared Hamilton
    Sep 10, 2025
    2.0
    The lady at the grooming counter was rude. I Was asked if I wanted to tip twice, the second time being in a condescending tone. Why would I tip for a service that I'm not there for? I have no idea how my dog was treated. Also, why would I let someone else enter the top behind the counter after saying it out loud? I'm assuming this is not what corporate wants for customer experience. I'm giving it two stars instead of one because the grooming job was done well.

Frequently Asked Questions About Petco

Does the Petco Highlands Ranch location have a vet hospital?

Yes, Petco Highlands Ranch has a full-service vet hospital.

Does Petco Highlands Ranch offer vaccinations?

Yes, Petco Highlands Ranch provides vaccinations.