Petco

4.2
547 reviews

About

Pet StorePet supply storePetco
Visit your Highlands Ranch Pet Store located at 1265 Sgt Jon Stiles Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1265 Sgt Jon Stiles Dr, Highlands Ranch, CO
80129, United States

Hours

Reviews

4.2
537 reviews
5 stars
331
4 stars
105
3 stars
41
2 stars
17
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including poor communication and handling of pets, particularly for senior dogs.

Product Selection

Customers appreciated the variety of pet supplies available, but some noted limited selection in specific categories like dog toys and aquatics.

Pricing Concerns

While some found prices reasonable, others felt that grooming and veterinary services were overpriced.
  • RD
    Robert Deming
    Jan 5, 2026
    5.0
    The staff is very knowledgeable!
  • SA
    Sophia Atwood
    Dec 24, 2025
    5.0
    Friendly staff, things easy to find.
  • SB
    Sallie Bennick
    Dec 16, 2025
    5.0
    Love this store and the customer service reps were extremely friendly and helpful.
  • SB
    Sylvia Bell
    Dec 12, 2025
    2.0
    I have taken my pup here about 4 times now and in the past, I have really loved the services however this time I was not happy and I am still not happy with how my dog was groomed. I tried to stick with one groomer so that my pup is comfortable that being said I have been using Virginia since I adopted him in July. I left specific instructions for her to leave him "fluffy" but instead I pick him up and all of his hair is chopped off. That's NOT what I asked her to do. In response she tells me that he had some matted hair in some areas on his body and she couldn't cut those areas so she decided to shave him. The proper way would've been to call me and tell me that not have me show up to pick him up with no hair whatsoever. I am beyond disappointed in my services provided and I was still charged over $100 for the hair cut. I will be taking my pup elsewhere to get a haircut and won't be wasting my time, money, and gas to bring him to this location. Attached is a before and after picture. My dog doesn't even look happy.
  • CC
    Clare
    Dec 3, 2025
    5.0
    I've shopped here for a while as well as used the vet clinic. They are always helpful and have a good selection of pet supplies.

Frequently Asked Questions About Petco

Does the Petco Highlands Ranch location have a vet hospital?

Yes, Petco Highlands Ranch has a full-service vet hospital.

Does Petco Highlands Ranch offer vaccinations?

Yes, Petco Highlands Ranch provides vaccinations.