Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Redstone provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
224 reviews
5 stars
156
4 stars
24
3 stars
6
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their kindness, professionalism, and attentiveness to both pets and their owners.
Communication Issues
Several reviews highlighted poor communication, including unclear instructions and lack of follow-up, leading to customer frustration.
Pricing Concerns
Multiple customers expressed dissatisfaction with pricing, citing instances of perceived price gouging and unexpected charges for services.
Mixed Experiences
While many customers reported positive experiences, there were significant complaints regarding care quality and misdiagnoses, leading to a lack of trust.
Facility Cleanliness
The facility was noted to be clean and well-maintained, contributing positively to the overall customer experience.
- STSuWanda TerrillDec 17, 20255.0Dr Keith was always so amazing with my dogs. She was there for all of there care as they got older. She was there when it was time to send them over the Rainbow Bridge. She was so caring and compassionate. I lost both of my babies this year. Her ladies that help her are also so amazing as is the front desk staff.
- DHDana HobikaDec 16, 20255.0I received so much help from their staff in trying to track down the owners of a (very sick) cat I found on my deck three weeks ago. I am not a customer but was treated with the most kindness and 5 star help. We know the cat (healthy and so pretty now) is neutered, will need to be updated on vaccines, his age and not going back to former owners. Thank you Jamie for all your extra efforts! You have made a difference for this boy.
- CACorby AchiernoOct 22, 20255.0So far, Banfield Pet Hospital at PetSmart has been terrific. They care for my yellow lab puppy and put up with some of his antics in the office. They are good people who care about every animal they see!
- LLLeonard LapkinOct 17, 20255.0Very kind. Excellent communication. Nice staff, and excellent veterinarian.
- KOKassi OvertonOct 14, 20255.0Made the appointment for our doggy. The secretary was very sweet and helpful, but something happened before the appointment time, so we rushed our doggy in. The secretary, Dr. Ross, and the assistant Lisa, were all so kind to our family, and they helped our doggy right away. Thank you!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call them during hospital hours for urgent care advice and referrals. For emergencies during non-hospital hours, you should contact your local emergency hospital.
What veterinary care services are offered at Banfield Pet Hospital in Redstone?
Banfield Pet Hospital offers quality health and wellness care including preventive care, vaccinations, dental and surgical care, microchipping, parasite control, nutrition advice, spay/neuter, DNA testing, and end of life care.
What are the operating hours of Banfield Pet Hospital in Redstone?
Banfield Pet Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and is closed on Sundays and select holidays.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or the Banfield app. Appointments are required for visits.
What is an Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, screenings, and consultations. They are not insurance but offer discounts for treatments; plans renew annually unless paid in full.
Can I get veterinary advice online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can receive remote general pet care advice 24/7 via Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and get a call when ready, and virtual visits for Optimum Wellness Plan clients.
Is Banfield Pet Hospital located near other veterinary or pet services in Grand Junction?
Yes, Banfield Pet Hospital is near Redstone Veterinary Hospital, providing additional veterinary options in the area for pet owners.
Are there dining options near Banfield Pet Hospital for waiting pet owners?
Yes, Have Cooker Will Travel and McAlister's Deli are nearby restaurants where you can grab a meal while waiting during your pet's appointment.
What other health services are close to Banfield Pet Hospital in Redstone?
Nearby health services include Roman Family Chiropractic, AboutFace & Body MedSpa, and Intermountain Health Patterson Primary Care Clinic, offering various medical and wellness services complementary to your pet care visit.