Petco

4.3
929 reviews

About

Pet StorePet supply storePetco
Visit your Golden Pet Store located at 17132 W Colfax Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
17132 W Colfax Ave, Golden, CO
80401-4841, United States

Hours

Reviews

4.3
924 reviews
5 stars
556
4 stars
217
3 stars
71
2 stars
22
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable.

Customer Service Issues

Several reviews highlighted significant issues with customer service, particularly regarding return policies and management's handling of customer concerns.

Grooming Services

Grooming services received mixed feedback, with some customers praising the groomers while others reported negative experiences.

Store Cleanliness

The store was generally noted for being clean and well-stocked, although some customers mentioned issues with product availability.

Product Pricing

Customers expressed concerns about high prices and inconsistent pricing practices, particularly regarding pet clothing.
  • WM
    Wendy Morales
    Dec 15, 2025
    5.0
    Very friendly staff
  • TA
    Tiffany Armentrout
    Dec 14, 2025
    5.0
    Staff is always friendly and helpful
  • BC
    brandon carbon
    Dec 4, 2025
    5.0
    Quick and easy transaction with kind and professional employees
  • CD
    Courtney Dagayev
    Nov 5, 2025
    1.0
    Booked my dog for a 9:30 grooming, came in at 1pm and all they had done was wash him, and he sat in a cage all day. They took other walk ins instead of finishing my dogs grooming (with an appt) and the groomer said "its company policy to take walk ins over appts". What's the point of an appointment? I won't be back.
  • LC
    L.E. Cully
    Oct 26, 2025
    1.0
    Made a purchase from the Golden, CO Petco and on checkout was told that I would not be given a paper receipt for my purchase unless I gave them my full name and phone number. That's not something we give since it results in spamming our phones. They said they could send me an email receipt if I gave them my email address which I did because this was an expensive purchase. (We can block online spam.) So, unless you give them some of your personal info, you will not get a receipt for your purchase no matter how expensive the purchase and that store is saying they will not accept a return. **Think twice before making a purchase from Golden, CO PetCo store, particularly if there's a chance you might have to do a return or exchange or you don't want to give out personal information.** This review is not a reflection on the staff, however, the store's management should review/clarify their return policies and clearly post those for customers before they checkout. For reference via Google, here's the online PetCo Return Policy: "Petco allows returns within 30 days of purchase, with some stores offering store credit for up to 60 days. Items can be returned in-store or by mail and can be returned even if the food packaging is opened, provided the item is in its original packaging. For returns without a receipt, Petco may be able to find your purchase if you have a linked phone number, or they may process the return for store credit, but this is not guaranteed."

Frequently Asked Questions About Petco

Does the Petco Golden location have a vet hospital?

Yes, Petco Golden has a full-service vet hospital.

Does Petco Golden offer vaccinations?

Yes, Petco Golden provides vaccinations.