Visit your Golden Pet Store located at 17132 W Colfax Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Customers consistently praised the staff for being friendly, helpful, and knowledgeable.
Customer Service Issues
Several reviews highlighted significant issues with customer service, particularly regarding return policies and management's handling of customer concerns.
Grooming Services
Grooming services received mixed feedback, with some customers praising the groomers while others reported negative experiences.
Store Cleanliness
The store was generally noted for being clean and well-stocked, although some customers mentioned issues with product availability.
Product Pricing
Customers expressed concerns about high prices and inconsistent pricing practices, particularly regarding pet clothing.
WM
Wendy Morales
Dec 15, 2025
5.0
Very friendly staff
TA
Tiffany Armentrout
Dec 14, 2025
5.0
Staff is always friendly and helpful
BC
brandon carbon
Dec 4, 2025
5.0
Quick and easy transaction with kind and professional employees
CD
Courtney Dagayev
Nov 5, 2025
1.0
Booked my dog for a 9:30 grooming, came in at 1pm and all they had done was wash him, and he sat in a cage all day. They took other walk ins instead of finishing my dogs grooming (with an appt) and the groomer said "its company policy to take walk ins over appts". What's the point of an appointment? I won't be back.
LC
L.E. Cully
Oct 26, 2025
1.0
Made a purchase from the Golden, CO Petco and on checkout was told that I would not be given a paper receipt for my purchase unless I gave them my full name and phone number. That's not something we give since it results in spamming our phones. They said they could send me an email receipt if I gave them my email address which I did because this was an expensive purchase. (We can block online spam.) So, unless you give them some of your personal info, you will not get a receipt for your purchase no matter how expensive the purchase and that store is saying they will not accept a return. **Think twice before making a purchase from Golden, CO PetCo store, particularly if there's a chance you might have to do a return or exchange or you don't want to give out personal information.**
This review is not a reflection on the staff, however, the store's management should review/clarify their return policies and clearly post those for customers before they checkout.
For reference via Google, here's the online PetCo Return Policy: "Petco allows returns within 30 days of purchase, with some stores offering store credit for up to 60 days. Items can be returned in-store or by mail and can be returned even if the food packaging is opened, provided the item is in its original packaging. For returns without a receipt, Petco may be able to find your purchase if you have a linked phone number, or they may process the return for store credit, but this is not guaranteed."
Does the Petco Golden location have a vet hospital?
Yes, Petco Golden has a full-service vet hospital.
Does Petco Golden offer vaccinations?
Yes, Petco Golden provides vaccinations.
Does Petco Golden offer curbside pickup?
Yes, curbside pickup is available at Petco Golden. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Golden Petco?
Hamster and guinea pig prices vary by location. Call your Golden Petco at 3033840013 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Golden sell dogs?
No, Golden Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet care services does Petco in Golden offer?
Petco Golden offers premium pet foods, expert training, vaccination services, and a full-service vet hospital to ensure your pets are healthy and happy.
Does Petco Golden provide vaccination services for pets?
Yes, vaccination services are available at Petco Golden to help protect your pets from common diseases.
Is curbside pickup available at Petco Golden?
Yes, Petco Golden offers curbside pickup for eligible products to provide a safer and more convenient shopping experience.
Are dogs sold at the Petco Golden location?
No, Petco Golden does not sell dogs or cats. Instead, they partner with local animal welfare organizations to facilitate pet adoption through the Petco Love program.
What are the operating hours for Petco Golden?
Petco Golden is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Petco Golden offer same-day delivery?
Yes, same-day delivery service is available at Petco Golden for your convenience.
How can customers contact Petco Golden?
You can reach Petco Golden by phone at +1 303-384-0013 or visit their website for more information.
What nearby veterinary clinics can I visit along with Petco in Golden?
Nearby veterinary clinics include Vetco Vaccination Clinic, VETCO Vaccination Clinic at PETCO, and Convenience Pet Hospitals, which provide additional pet health services close to Petco Golden.
Are there any nearby pet grooming options near Petco Golden?
Yes, Petco offers grooming services itself, and nearby you can also find Petco and VETCO Vaccination Clinic at PETCO providing pet grooming and additional services.
What attractions or services are available near Petco Golden for customers to enjoy?
Customers can explore nearby places such as Old Crows Antiques, Mama Goat Mercantile for vintage shopping, Great Clips and Venice Nail Spa Company for personal care, as well as popular hotels like Holiday Inn Express and Hampton Inn Denver-West/Golden if visiting the area.