Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Fort Collins provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
253 reviews
5 stars
178
4 stars
15
3 stars
6
2 stars
9
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their friendliness, compassion, and attentiveness towards both pets and their owners.
Service Quality
While some reviews highlighted excellent care and quick service, others reported issues with miscommunication and scheduling errors.
Wellness Plans
The wellness plans were noted as beneficial by several customers for their affordability and convenience, although some felt pressured into unnecessary services.
Customer Experience
Mixed feedback on customer service, with some praising the reception staff while others reported rudeness and lack of empathy.
Concerns Over Care
Several reviews expressed dissatisfaction with the quality of care, citing missed diagnoses and a focus on upselling services.
- JWJackson Wieger4 days ago1.0Been in 4 times for a dog who can’t breathe out of his nose. They just kept chucking different meds at us to try, poor guy has taken one round of antibiotics, one round of steroids, and now on a new round of antibiotics. Nothing is working, he’s not sleeping…we’re not sleeping, it’s been 3 weeks. Tried to go through a specialist with VCA to get more thorough exam, and imaging done per direction of our vet. “Call us anytime and we’ll send the documents to the new clinic”. We called to transfer records and the lady very rudely told us she doesn’t have time. We’ve been in 4 times in a month and spent hundreds, that’s how you’re going to talk to us? This place is terrible.
- VBVanessa BergnerNov 12, 20255.0I have a deaf Great Dane, Moose, who is scared of the vet from a previous bad experience. They were so patient and gentle with Moose. He was able to get his exam and vaccines and loved being there. I can’t thank them enough for their amazing care and bedside manner!
- ELEmily LuvOct 28, 20255.0Took my dog here twice, the one thing I didn't like is, when they put cheese on the wall or on the floor and thought my dog was gonna pick it off (yuck) but otherwise it's ok.
- SCScott ConnellOct 7, 20251.0predatory business that makes it impossible to cancel plans then keeps billing. even after canceling the card they continued to bill me and then threaten collections. Disgusting.
- CPChristine PateSep 15, 20255.0Stephanie at the front is always so personable and she knows my pups and she takes the time to greet them and makes them feel so welcome. She gives them all the puppy smooches they want every time we come. We LOVE Dr. Schreiber and she is our preferred vet. If it’s not an emergency appointment, I will make sure to see her. My bulldog will only see her and they have built quite the relationship over the last 3 years. She knows our entire family and always asks every time I’m in. She is knowledgeable and will make sure to make a recommendation if it’s necessary and has always made a good one. She doesn’t put unnecessary tests and when money, time, or any other factors have been a barrier she will work with me and come up with the best plan of action and has never made me feel she was out for anything other than the best interest of my dogs. We just love her. The wellness plan has also been a great decision. A low monthly plan has saved me so much money on vet bills. .
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Fort Collins provide?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
What are Banfield Pet Hospital's operating hours?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 4:00 PM. It is closed on certain holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care services. However, you can call them during hospital hours for urgent care advice or referrals. For emergencies outside of hospital hours, please contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and discounts on treatment for abnormal conditions.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or through the Banfield app. The hospital requires appointments for visits.
What types of appointments does Banfield offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a call, and virtual visits for wellness plan clients.
What nearby places can I visit around Banfield Pet Hospital in Fort Collins?
Nearby you can visit PetSmart for pet supplies, King Soopers supermarket for groceries and pharmacy needs, and Papa Murphy's for quick pizza if you want to grab food after your visit.
Is there a bank near Banfield Pet Hospital for financial services?
Yes, U.S. Bank and Western Union are nearby for banking and financial service needs during your visit to Banfield Pet Hospital.
Are there any wellness or health-related services near Banfield Pet Hospital in Fort Collins?
Yes, nearby wellness and health services include Cache la Poudre Optometry for eye care and Stretch Zone, a health and wellness club for active life activities.