Petco

4.2
793 reviews

About

Pet StorePet supply store
Visit your Englewood Pet Store located at 9425 East County Line Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9425 E County Line Rd, Englewood, CO
80112, United States

Hours

Reviews

4.2
786 reviews
5 stars
455
4 stars
194
3 stars
61
2 stars
22
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Alex, Magnus, and Hannah.

Grooming Issues

Several reviews highlighted significant dissatisfaction with grooming services, particularly with specific groomers like Kenzie and Evy, citing poor quality and customer service.

Customer Service

While some customers reported excellent service, others experienced long wait times, understaffing, and rude interactions, particularly at checkout and during grooming appointments.

Store Cleanliness

The store was frequently described as clean and well-stocked, contributing positively to the shopping experience.

Product Availability

Customers expressed frustration over frequent stock issues, particularly with specific pet food brands, leading to inconvenience.
  • BT
    Brooke Tate
    Nov 9, 2025
    1.0
    I usually go to castle rock location for grooming and they’re great, my dog is a bit nervous when it comes to grooming but never too scared. I took him here about a month ago because the castle rock location didn’t have any openings when we got here it seemed very unorganized and loud in there and I think they had him in the kennel the majority of the time, I got there to pick him up after the call saying he was ready and they took quite a while to get him from the back and he didn’t even look like he had been groomed. I took him to the castle rock location today where he saw his usual people and her was terrified when I was leaving and apparently didn’t even want to get out of the kennel because he was so scared, something for sure happened at the county line petco location for him to be acting this way, I had an uneasy feeling going in here and should’ve trusted my gut and left with my dog. Pretty sure my dog saw Juno if not Juno brought him back at least. I would seriously never take an animal here again they have a horrible vibe to them and are not trustworthy
  • DA
    Dusty Ackerman
    Nov 3, 2025
    5.0
    The staff at this Petco location are amazing!
  • CB
    Christina Bright-Vernon
    Oct 26, 2025
    4.0
    Good store has what you need
  • AN
    Abed Namavari
    Oct 26, 2025
    1.0
    I would stay away from this place, especially Kenzie and Juno. Kenzie canceled on us a couple of hour before an appointment made weeks in advance. Juno also canceled our appointment the following day.
  • LG
    Leaffy Greens
    Oct 12, 2025
    5.0
    I visited the store for cat food , which to my happy surprise was on sale half priced! Clean store ,fully stocked

Frequently Asked Questions About Petco

Does the Petco Englewood location have a vet hospital?

No, Petco Englewood does not have a full-service vet hospital.

Does Petco Englewood offer vaccinations?

Yes, Petco Englewood provides vaccinations.