Petco

4.3
906 reviews

About

Pet StorePet supply store
Visit your Denver Pet Store located at 7400 East Hampden Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7400 E Hampden Ave, Denver, CO
80231, United States

Hours

Reviews

4.3
892 reviews
5 stars
556
4 stars
179
3 stars
53
2 stars
32
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Hector and Geremy for their outstanding service.

Grooming Quality

Grooming services received mixed reviews; while some groomers were highly praised for their gentle care and professionalism, others faced criticism for poor execution and customer service.

Inventory Issues

Several customers reported issues with product availability and inventory management, including items being out of stock and confusion regarding department closing times.

Store Conditions

Feedback on store cleanliness and organization was generally positive, although some customers noted concerns about the conditions of live animals and specific sections like aquatics.

Staffing Concerns

Multiple reviews indicated that the store is often understaffed, leading to longer wait times for assistance and checkout.
  • BB
    Bruce B
    Nov 13, 2025
    5.0
    Great store well stocked very helpful staff
  • DM
    Dianna Morton
    Nov 2, 2025
    5.0
    Everyone here is so nice and helpful! Recently, one of the managers helped us find the perfect harness for our dog. It changed our lives, and walking him is now a breeze!
  • LP
    Linda Parker
    Nov 1, 2025
    5.0
    Very nice employees. Helpful. Mat is very professional and knowledgeable.
  • RC
    Randall Coffin
    Oct 23, 2025
    5.0
    When I shopped at this Petco they had most of what I was looking for. An employee went to the back to bring me a box of cat litter I was looking for.
  • JL
    Joanne Luterman
    Oct 19, 2025
    1.0
    Though online it said what I ordered was available, when I went to pick up my order yesterday two items were not there. Cody informed me that this was the fault of the inventory guy who is no longer there. But Cody was pretty rude and told me I would get an email with the refunds for what I didn’t get. I never saw the email so I called and Cody said they are a pet store not a tech store and it would take a day. I asked for his name and he spelled it like I was stupid. Then accused me of being rude. As it turned out Cody only refunded me for one item not both. I called the 800 number and got the other refund but let them know that Dave at the S Mexico store is the nicest man but Cody is definitely not. I do not wish to ever deal with him again and I have been a Petco customer for years.

Frequently Asked Questions About Petco

Does the Petco Denver location have a vet hospital?

Yes, Petco Denver has a full-service vet hospital.

Does Petco Denver offer vaccinations?

Yes, Petco Denver provides vaccinations.