Business Details
About
Pet StorePet supply storeAquarium ShopPetco
Visit your Castle Rock Pet Store located at 6378 Promenande Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
553 reviews
5 stars
340
4 stars
111
3 stars
38
2 stars
17
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.
Grooming Issues
Several reviews highlighted problems with grooming services, including poor communication and unsatisfactory results.
Inventory Management
Customers expressed frustration with the store's inventory, noting that items were often out of stock or the store was cluttered.
Customer Service
Mixed feedback on customer service, with some praising individual employees while others reported rude or unhelpful interactions.
Store Condition
The store's cleanliness and organization received criticism, with some customers describing it as messy and poorly maintained.
- AUA Google UserDec 28, 20255.0They Had Cat And Dog Food And Everything
- MBMichael BerryDec 27, 20255.0Solid petstote clean and fair prices.
- NKNick KellemDec 24, 20254.0Nice store, but chronically understaffed
- AOA OlivasDec 10, 20255.0Alex is so sweet! Very knowledgeable. They answered all my questions, gave lots of tips and recommendations!
- LJLynne JDec 8, 20255.0I went on 12/8/2025, got my dog a new tag, treats, and they all were SO Friendly & Very Helpful - I Will come Here Again!!!!
Frequently Asked Questions About Petco
Does the Petco Castle Rock location have a vet hospital?
No, Petco Castle Rock does not have a full-service vet hospital.
Does Petco Castle Rock offer vaccinations?
Yes, Petco Castle Rock provides vaccinations.
Does Petco Castle Rock offer curbside pickup?
Yes, curbside pickup is available at Petco Castle Rock. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Castle Rock Petco?
Hamster and guinea pig prices vary by location. Call your Castle Rock Petco at 3035379000 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Castle Rock sell dogs?
No, Castle Rock Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Castle Rock offer for pet care?
Petco Castle Rock offers premium pet foods, expert training, vaccinations, grooming, and personalized care for pets.
Does Petco Castle Rock have a vet hospital?
No, Petco Castle Rock does not have a full-service vet hospital.
Are vaccinations available at Petco Castle Rock?
Yes, vaccinations are provided at Petco Castle Rock.
Is curbside pickup available at Petco Castle Rock?
Yes, curbside pickup is available for eligible products at Petco Castle Rock.
What are the operating hours for Petco Castle Rock?
Petco Castle Rock is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Does Petco Castle Rock sell dogs or cats?
No, Petco Castle Rock does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
Can I order Petco Castle Rock products online for delivery?
Yes, you can order online for same-day delivery and curbside pickup from Petco Castle Rock.
How can nearby stores like Maurices and Torrid complement my visit to Petco Castle Rock?
After shopping for your pet at Petco, you can visit nearby clothing stores Maurices and Torrid for women's fashion and accessories, making your trip more convenient and enjoyable.
Where can I grab a coffee or a meal near Petco Castle Rock?
Near Petco Castle Rock, you can enjoy coffee and snacks at WFM Coffee & Juice Bar or try Berry Blendz cafe and restaurant for dining options.
Are there any medical or veterinary facilities close to Petco Castle Rock?
Yes, nearby you will find Vetco Vaccination Clinic for veterinary services and Altitude EyeCare at Castle Rock for optometry and health needs.