Petco

4.0
236 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Boulder Pet Store located at 2480 Arapahoe Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2480 Arapahoe Ave, Boulder, CO
80302-6709, United States

Hours

Reviews

4.0
230 reviews
5 stars
142
4 stars
31
3 stars
11
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or unhelpful.

Grooming Services

Grooming services are highly rated, with many customers expressing satisfaction with the care and attention their pets received.

Product Availability

Customers noted issues with product availability and stock levels, with some items frequently out of stock or hard to find.

Animal Care Concerns

Several reviews raised serious concerns about the care and living conditions of animals in the store, indicating a need for improvement.
  • KK
    KC
    Jan 5, 2026
    1.0
    Save yourself the frustration and avoid the fish department at this location. The fish person and manager (recognizable by her piercings), makes shopping here an exhausting experience. She is incredibly rude, judgmental, and creates her own policies on the fly. She seems less interested in customer service and more interested in going on a power trip. She previously refused to sell us a fish using bizarre, aggressive language ('It'll murder or be murdered') but the breaking point was a recent return. Despite having my receipt and being within the 30-day window, she grilled me on my tank setup and guilt-tripped me, literally stating I was 'killing the fish' by returning it. She ended the interaction by arbitrarily telling me I am never allowed to buy fish there again. It is *impossible* to have a reasonable conversation with her - go elsewhere to avoid the harassment. We won't be back.
  • KM
    Keke Morgan
    Dec 27, 2025
    2.0
    This place isn’t so bad but I rented out a carpet cleaner and now my carpet smells worse!! I don’t even have a dog and my carpet smells like I had a dog party for the last year. They need to be cleaning them out.
  • PP
    pjbLIVE
    Dec 14, 2025
    1.0
    Terrible fish department and customer service. The girl in the fish department with all the piercings literally makes excuses why she can't sell people fish at the moment because she is to lazy to take the time to catch the fish and bag them for customers. It is definitely recommend to take your business somewhere else!
  • RC
    Ryan Cruz
    Dec 12, 2025
    5.0
    All three in one vet,store and groom plus the store was nice and clean with friendly service
  • NW
    no way
    Dec 11, 2025
    5.0
    i like the gay one. staff is very helpful with regards to supplies and setups.

Frequently Asked Questions About Petco

Does the Petco Boulder location have a vet hospital?

No, Petco Boulder does not have a full-service vet hospital.

Does Petco Boulder offer vaccinations?

Yes, Petco Boulder provides vaccinations.