Business Details
About
VeterinarianAnimal HospitalPetco
Visit your Aurora Quincy Vetco Total Care Animal Hospital located at 16960 Quincy Ave. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
3.8
164 reviews
5 stars
103
4 stars
11
3 stars
3
2 stars
6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff varies widely; some customers praised the friendliness and care of the staff, while others reported rude and unprofessional behavior, particularly from front desk personnel.
Service Quality
Many customers appreciated the thoroughness and knowledge of the veterinarians, but there were numerous complaints about disorganization, appointment cancellations, and lack of communication regarding vaccination requirements.
Customer Experience
Several reviews highlighted positive experiences with pet care and treatment, but many customers expressed frustration over long wait times, rushed appointments, and feeling undervalued as clients.
Pricing
Customers generally found the prices to be reasonable and appreciated the affordability of services, although some felt pressured into upselling or unnecessary treatments.
Communication Issues
Numerous reviews mentioned poor communication, including missed calls, lack of follow-up on inquiries, and unclear appointment requirements, leading to dissatisfaction among clients.
- HHHUGHESMARCNov 18, 20255.0Really attentive and was clear on treatment procedure.
- MMMauricio Hernandez (MoMoneyGaming)Nov 11, 20251.0My appointment was at 10 I showed up at 10. The people were in the back on their phones. They finally came up and asked me for my appointment. It was 10:09 And they said sorry your appointment has been canceled since it’s past 1005 and I told them all you guys were in the back the whole time on your phones you could clearly see them just sitting down on their phoneswhile I was waiting here since 10 and they’re like there’s nothing we can do about And try to reschedule me for three hours later just because they wanted to sit on their phones a little longer
- CHCristie HaneyOct 12, 20255.0The staff was very friendly, and explained in detail how best to take care of my dog and his ear infection.
- ASAshley SchueleSep 21, 20255.0Entire staff was amazing and took such good care of our doggies!! Highly recommend!
- DMDebra MonetJul 24, 20255.0Great experience. Very nice people and very helpful.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services are offered at Vetco Total Care Animal Hospital in Aurora Quincy?
Vetco Total Care Animal Hospital provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more tailored to your pet's needs.
Where is Vetco Total Care Animal Hospital located?
The hospital is located at 16960 Quincy Ave, Aurora, CO 80015.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday, Tuesday, Friday, and Saturday from 8:00 AM to 5:30 PM; it is closed on Wednesday, Thursday, and Sunday.
Do I need to schedule an appointment for my pet at Vetco Total Care Animal Hospital?
Yes, appointments are required for services at this hospital. You can book online through their website.
Is Vetco Total Care Animal Hospital accessible for individuals with disabilities?
Yes, the hospital has a wheelchair accessible entrance and restroom but does not have wheelchair accessible seating.
How can I contact Vetco Total Care Animal Hospital in Aurora?
You can reach them by phone at +1 720-399-1396 or visit their website for more information.
Is there a nearby Petco store where I can purchase pet supplies and grooming services?
Yes, Petco - Auror S is nearby and offers pet supplies and grooming services, making it convenient to shop for your pets before or after your vet visit.
What nearby places can I visit after my pet’s appointment at Vetco Total Care Animal Hospital?
You can enjoy a meal or drink at Wood Paddle Pizza and Tap, a pizza restaurant and bar close to the hospital.
Are there nearby educational facilities close to Vetco Total Care Animal Hospital?
Yes, nearby educational centers include IKid Academy preschool and Kumon tutoring center, which might be convenient if you have children.
Is it convenient to pick up pet medications or health supplies near the hospital?
Yes, CVS Pharmacy and CVS Beauty are nearby, offering pharmacy services and health supplies for your pet and household needs.