Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Aurora Pet Store located at 3511 N. Salida Ct for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,433 reviews
5 stars
811
4 stars
321
3 stars
141
2 stars
44
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were notable complaints about rudeness and unprofessional behavior from some employees.
Grooming Issues
Several reviews highlighted significant dissatisfaction with grooming services, particularly regarding a lack of adherence to customer instructions and poor care for pets.
Product Availability
Customers frequently mentioned issues with product availability and stock levels, leading to frustration when items were not found or when staff were unable to assist.
Store Cleanliness
While some customers appreciated the cleanliness of the store, others reported unpleasant odors and unsanitary conditions, particularly concerning pet supplies.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported serious issues that led them to consider switching to competitors.
- MMMary Miller5 days ago5.0Friendly staff, clean store, well organized
- MQmanuel quezadaNov 10, 20251.0The manager was extremely rude. I tried using an online coupon that clearly stated “valid in store only” she would not honor the coupon and did not offer any type alternative solution told me to take my business to petsmart.
- JPJosie PackerOct 19, 20255.0This location has the best service. Their staff is phenomenal they took care of me and my dog e were extremely pleased
- RMRoddy MayerOct 15, 20255.0Needed a pet carrier ASAP. Called ahead to make sure they had the one I found online in stock. Esvaldo took the time to check and indeed they had a few left. Told him I would be there within 30 minutes so he took one and put it behind the counter/register to hold for me. Extremely grateful. What fantastic customer service.
- MJMya JonesOct 15, 20255.0I dont know what people are talking about i been coming here ever since i moved to aurora and let me tell you the workers are great. big selections for every animal and everyone that works there has knowledge about what they recommend to you based off there experience very organized and the manger eleane that i met is the nicest woman and hardest worker known to man kind. the animal team does give you a hard time if u want a certain fish or pet that cant give u because you dont have the proper tank or set up and thats how alot of people get them confused for being rude but they know best and just doing there job for I notice theres not alot of staff but the people that are there work there butts off and this specific petco is home to me
Frequently Asked Questions About Petco
Does the Petco Aurora location have a vet hospital?
Yes, Petco Aurora has a full-service vet hospital.
Does Petco Aurora offer vaccinations?
Yes, Petco Aurora provides vaccinations.
Does Petco Aurora offer curbside pickup?
Yes, curbside pickup is available at Petco Aurora. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Aurora Petco?
Hamster and guinea pig prices vary by location. Call your Aurora Petco at 3033712941 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Aurora sell dogs?
No, Aurora Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Aurora Salida offer for pet care?
Petco Aurora Salida offers premium pet foods, expert training, vaccination services, grooming, and a full-service vet hospital.
Does Petco Aurora provide vaccinations for pets?
Yes, Petco Aurora provides vaccinations for pets.
Is curbside pickup available at Petco Aurora Salida?
Yes, curbside pickup is available for all eligible products at Petco Aurora Salida.
What are the operating hours of Petco Aurora Salida?
Petco Aurora is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Petco Aurora sell dogs or cats?
No, Aurora Petco does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program at the store.
How can I contact Petco Aurora for inquiries?
You can contact Petco Aurora at +1 303-371-2941.
Are there nearby places where I can get additional pet vaccinations?
Yes, the Vetco Vaccination Clinic and VETCO Vaccination Clinic at PETCO are close by for additional pet vaccination services.
What other stores can I visit near Petco Aurora for shopping?
Near Petco Aurora, you can visit Spirit Halloween, Office Depot, Boot Barn, Bed Bath & Beyond, Ross Dress for Less, and Best Buy for a variety of shopping needs.
Where can I find electronics and home improvement stores near Petco Aurora?
Nearby, you will find Best Buy for electronics and The Home Depot for home improvement supplies.
Does Petco Aurora offer same-day delivery services?
Yes, same-day delivery is available at Petco Aurora.