Petco

4.1
1974 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Aurora Pet Store located at 1350 South Ironton St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1350 S Ironton St, Aurora, CO
80012, United States

Hours

Reviews

4.1
1,960 reviews
5 stars
1,070
4 stars
420
3 stars
185
2 stars
69
1 star
216

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor execution and additional unexpected charges.

Inventory and Pricing

Customers noted issues with inventory being low and prices being higher compared to competitors, leading to frustration.

Store Cleanliness

The store is generally described as clean, but some customers reported unpleasant odors upon entering.
  • BT
    Brenda Todd
    1 day ago
    5.0
    Very helpful and courteous and always have a great attitude.
  • LF
    Lela Federick
    Jan 4, 2026
    5.0
    My favorite place to see guinea pigs and but the supplies as I have 4 of them..
  • CD
    Carole Donn
    Jan 4, 2026
    2.0
    The store is clean and well stocked. However, I felt disrespected and dismissed by the manager as I attempted to return products according to corporate protocol. I was ultimately successful thanks to clerk Nickol, but I don't recommend this store
  • RM
    R M
    Dec 28, 2025
    1.0
    I went here looking for a foldable carrier. I found a medium sized one that fit the bill. The box was opened, the bottom had been taped like it had been opened from that side, the carrying case for the carrier has been taken out and there were signs of use on it. I asked the Manager, Linda if a discount could be given due to the facts mentioned above. She immediately and rudely stated "we dont give discounts for any reason". Most stores would have in that scenario. Poor customer service.
  • PO
    Paul Orange
    Dec 27, 2025
    2.0
    Overpriced, understaffed and constantly out of inventory. Other than the cashier, there was only one other person working the store. This is pretty consistent for Petco and I have been to several of their locations with the same experience.

Frequently Asked Questions About Petco

Does the Petco Aurora location have a vet hospital?

Yes, Petco Aurora has a full-service vet hospital.

Does Petco Aurora offer vaccinations?

Yes, Petco Aurora provides vaccinations.