Visit your Aurora Pet Store located at 1350 South Ironton St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing poor execution and additional unexpected charges.
Inventory and Pricing
Customers noted issues with inventory being low and prices being higher compared to competitors, leading to frustration.
Store Cleanliness
The store is generally described as clean, but some customers reported unpleasant odors upon entering.
BT
Brenda Todd
1 day ago
5.0
Very helpful and courteous and always have a great attitude.
LF
Lela Federick
Jan 4, 2026
5.0
My favorite place to see guinea pigs and but the supplies as I have 4 of them..
CD
Carole Donn
Jan 4, 2026
2.0
The store is clean and well stocked. However, I felt disrespected and dismissed by the manager as I attempted to return products according to corporate protocol. I was ultimately successful thanks to clerk Nickol, but I don't recommend this store
RM
R M
Dec 28, 2025
1.0
I went here looking for a foldable carrier. I found a medium sized one that fit the bill. The box was opened, the bottom had been taped like it had been opened from that side, the carrying case for the carrier has been taken out and there were signs of use on it. I asked the Manager, Linda if a discount could be given due to the facts mentioned above. She immediately and rudely stated "we dont give discounts for any reason". Most stores would have in that scenario. Poor customer service.
PO
Paul Orange
Dec 27, 2025
2.0
Overpriced, understaffed and constantly out of inventory. Other than the cashier, there was only one other person working the store. This is pretty consistent for Petco and I have been to several of their locations with the same experience.
Does the Petco Aurora location have a vet hospital?
Yes, Petco Aurora has a full-service vet hospital.
Does Petco Aurora offer vaccinations?
Yes, Petco Aurora provides vaccinations.
Does Petco Aurora offer curbside pickup?
Yes, curbside pickup is available at Petco Aurora. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Aurora Petco?
Hamster and guinea pig prices vary by location. Call your Aurora Petco at 3037510934 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Aurora sell dogs?
No, Aurora Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Aurora Havana offer for pet health?
Petco Aurora Havana offers vaccinations and has a full-service vet hospital to cater to your pet's health needs.
Does Petco Aurora Havana provide curbside pickup and delivery options?
Yes, curbside pickup and same-day delivery services are available at Petco Aurora Havana for eligible products.
Can I buy dogs or cats at Petco Aurora Havana?
No, Petco Aurora Havana does not sell dogs or cats. However, you can adopt pets through the Petco Love program partnered with local animal welfare organizations.
What are the operating hours of Petco Aurora Havana?
Petco Aurora Havana is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Where is Petco Aurora Havana located?
You can find Petco Aurora Havana at 1350 S Ironton St, Ste 120, Aurora, CO 80012.
Does Petco Aurora Havana have wheelchair accessible features?
Yes, Petco Aurora Havana has wheelchair accessible entrance, parking, and restroom facilities.
Are hamsters and guinea pigs available at Petco Aurora Havana, and how can I find their prices?
Hamster and guinea pig availability and prices vary. Please call Petco Aurora at 303-751-0934 for current information.
What nearby pet health clinics can I visit along with Petco Aurora Havana?
Nearby, you can find Vetco Total Care Animal Hospital, Thrive Pet Healthcare, and THRIVE Affordable Vet Care for additional veterinary services.
Are there other pet-related services near Petco Aurora Havana?
Yes, the Vetco Vaccination Clinic and another Petco location offering grooming services are nearby for your pet care needs.
What shopping and dining options are available near Petco Aurora Havana?
Nearby, you can visit The Gardens on Havana shopping center, which includes Kohl's, Sephora, Vans, Jamba Gardens on Havana, and Auntie Anne's for a variety of shopping and dining experiences.