Petco

4.1
1342 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Aurora Pet Store located at 16960 Quincy Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
16960 Quincy Ave, Aurora, CO
80015, United States

Hours

Reviews

4.1
1,333 reviews
5 stars
716
4 stars
306
3 stars
130
2 stars
50
1 star
131

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently noted that the store often lacks specific items, leading to frustration and the need to visit other locations.

Customer Service

While many reviews praised friendly and helpful staff, there were significant complaints about rude interactions and poor communication, particularly regarding grooming and checkout experiences.

Store Cleanliness

The store is generally described as clean and well-organized, although some customers reported issues with disorganization and unkempt areas.

Grooming Services

Grooming experiences were mixed, with some customers praising the groomers while others reported negative experiences, including rough handling and poor service.

Staffing Issues

Several reviews highlighted that the store is often understaffed, leading to long wait times and difficulty in receiving assistance.
  • JM
    Jeffrey muetz
    6 days ago
    5.0
    Wonderful place. I walked right in and Boris gave me a great cut!
  • AI
    alana irish
    6 days ago
    4.0
    I enjoyed the customer service and the friendly environment! :) would shop again soon!
  • JT
    Jyme Thomas
    Nov 3, 2025
    5.0
    They had some trouble with my purchase but no biggie. Manager was able to help fix it. Love taking our pets in with us to get fun toys and items.
  • CH
    Cristie Haney
    Oct 30, 2025
    5.0
    petco always has what I need for my animals, and lots of toys and extras I can’t resist.
  • AB
    Adriana Buonassisi
    Oct 30, 2025
    4.0
    I think Petco should sell prescription food in all their stores. It doesnt make any sense they just sell it at the stores they have a Vetco. At the end of the day you will need the prescription to buy it. So I dont see the point.

Frequently Asked Questions About Petco

Does the Petco Aurora location have a vet hospital?

Yes, Petco Aurora has a full-service vet hospital.

Does Petco Aurora offer vaccinations?

Yes, Petco Aurora provides vaccinations.