Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Calling all dogs and cats of the Arvada area! Our Westwood 64th location near McIntyre Pkwy is here to provide quality care for pets in our community. Beyond routine check-ups, we offer essential services such as routine vaccinations, spaying and neutering, microchipping, DNA testing, teeth cleaning for both cats and dogs, ear exams and more.
Our pet hospital, staffed by our passionate and dedicated team, is equipped to provide a range of services to support the well-being of your furry friend. Whether they need diagnostics, wellness exam, surgery or support, our veterinarians and vet techs are dedicated to keeping your dog or cat healthy and happy.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
157 reviews
5 stars
108
4 stars
19
3 stars
6
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the friendly and caring nature of the staff, highlighting their professionalism and compassion during visits.
Customer Service
There were mixed reviews regarding customer service, with some customers reporting rude interactions and poor communication, particularly from management and veterinarians.
Care and Treatment
While many customers appreciated the quality of care for their pets, some expressed concerns about upselling unnecessary services and high costs associated with treatments.
Experience Consistency
Several reviews noted a lack of consistency in care due to frequent staff turnover, leading to concerns about the familiarity of staff with returning pets.
Facility Environment
The clinic was generally described as clean and welcoming, contributing positively to the overall experience for both pets and their owners.
- JWJD WellsNov 5, 20255.0We take all our dogs here. They are great with all the different personalities our dogs bring to the table. Super cool place.
- MDMichelle DuffOct 26, 20252.0I called Banfield on Friday morning to let someone know that I didn't appreciate how I was treated on Thursday. They said I would hear back in 10 minutes and I never received a call. I have been taking my pets here for 9 years and I have never felt so terrible about a place. I understand how hard everyone works but I was always treated with 100% respect and care in the past. I am a very busy mom who works many hours a week but will be changing our pet hospital to the Wadsworth destination which will make my life a little harder because I always loved Westwoods. Things started to change when I noticed all of the people that I knew were being replaced by new people. I pay a lot of money to Banfield and expect people to be better. I know I didn't explain what happened exactly but I hope it makes sense. Also, a couple of months ago I came in to pick up meds for my dog and I heard a dog crying in the back. That is normal of course but I heard a worker telling to dog to be quiet. I asked the woman at the desk about this and she ignored me. I asked her again and she explained why the dog was crying. That wasn't the problem. I was confused about why someone would keep on telling the dog to be quiet. I am so sad to leave Westwoods but I do expect the care I was used to.
- EAEleanor AveryOct 11, 20255.0Dr Pathak is the best! She's so lovely with our diabetic cat Theo.
- MPMelissa PalmerOct 9, 20255.0The staff takes great care of your pet! The receptionist Linda got my dog taken care of right away.
- JMJami McKamySep 15, 20255.0Absolutely wonderful! They take care of my cats. I won't take them anywhere else. They are affordable and genuinely care about your pet. I can't praise them enough!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the regular operating hours of Banfield Pet Hospital in Arvada?
Banfield Pet Hospital in Arvada is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 4:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital offer emergency veterinary services?
Banfield Pet Hospital does not provide emergency care on site. However, during hospital hours, you can call for urgent care advice and possible referrals. For emergencies during non-hospital hours, please contact your local emergency veterinary hospital.
What preventive care services does Banfield Pet Hospital provide for pets?
Banfield offers a variety of preventive care services, including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations for your pets.
Can I use online veterinary services through Banfield Pet Hospital?
Yes. Banfield clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What is included in the Banfield Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care like head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, dental care, and more. It is a wellness plan, not insurance, and auto-renews annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or their app. A direct scheduling link is available at https://www.banfield.com/visit-information/schedule-appointment/welcome-screen
What are some pet-related places near Banfield Pet Hospital in Arvada?
Nearby pet-related places include Pet Supplies Plus Arvada, which offers pet grooming and pet store services, handy for picking up supplies or grooming after a visit to Banfield.
Are there dining options close to Banfield Pet Hospital where I can eat while waiting?
Yes, there are several nearby dining options such as Jersey Mike's Subs for sandwiches, Buffalo Wild Wings for casual American food, and Starbucks for coffee and snacks, all within easy reach.
Can I visit any wellness or fitness centers near Banfield Pet Hospital in Arvada?
Yes, nearby wellness and fitness options include Prestige Fitness gym and Massage Envy - Arvada West for massages and reflexology, ideal for pet owners to relax while their pets are cared for.
Is Banfield Pet Hospital accessible for individuals with disabilities?
Yes, the hospital offers wheelchair-accessible restrooms and facilities, welcoming all guests including those with disabilities and the LGBTQ community. Appointments are required for visits.