Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Arvada provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
441 reviews
5 stars
246
4 stars
65
3 stars
34
2 stars
18
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful service from receptionists and staff.
Care Quality
While some customers praised the compassionate care provided by certain veterinarians, others reported misdiagnoses and a lack of thorough examinations.
Communication Issues
Many reviews highlighted poor communication between staff and clients, leading to frustration regarding appointments and treatment plans.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services and the perceived pressure to enroll in wellness plans.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with care and others feeling neglected or mistreated.
- YPyalissa pierce5 days ago3.0I scheduled my cat's dental cleaning over a month in advance. They called me last minute to bring him in for labs before his dental procedure. I didn't mind to bring him but the short heads up was a bit frustrating. I then brought him for his scheduled time at 7:15am. They told me he would be done around 3-5pm maybe sooner. I get a call around 12:30pm saying they're behind on cleanings and if I could bring my cat in tomorrow.. I took my day off work for this and planned it far ahead of time. I understand things happen, but don't over book if you can't finish the job. I said no I cannot bring him tomorrow, and all of a sudden they were able to complete his cleaning.
- RHRobert H5 days ago5.0When I bring max in, the Staff greet him by name and show him that he is like family to them. He enjoys going to petsmart and the clinic. Great group of caring people.
- AWAshley WoodmanNov 12, 20255.0We love the team here, they always take such great care of our pups!
- DGDanette GutierrezNov 5, 20255.0My dog has been vaccinated and receive every type of medical detention that she needs from you guys. You are right on appointments are awesome. The pay is awesome. You guys do a good job nice and friendly and very accurate.
- EEErikaOct 19, 20251.0Banfield Nightmare: I brought in my two new adopted kitties for the free Banfiel first visit that they offer newly adopted kitties. Banfield had left my neighborhood, where I had routinely bring my elder kitty until he passed away at 19.5 years. I went to a different location where they'd just started being open on Sundays. One of my new kitties was in a cardboard carrier and had torn a big hole in it, trying to escape & scratching me as I was waiting in line. I tried to get immediate help from someone there. After lots of scratching and pleading, someone came out and took him in back while I checked in holding my calm kitty in his indestructible hard case. I went to the exam room and my frantic kitty was not there. I kept asking and they weirdly weren't answering and trying to divert me. Finally, I raised my voice and said where's my other cat. They finally brought him in. He was stuck midway in the hole he'd made in his card board box. They hadn't figured out to rip the box and free him. I did that in the moment. It was like a bad dream where no one could hear me and everyone was moving through honey. The doctor was unpleasant and dismissive of me, scoffed at what I said, asked me the same question 3 times in a row, after I had already addressed it before he even asked! He barely touched or examined my cats then declared everything hunky dory. Then they tried to sell me their Banfield insurance policy/membership. I haven't been back.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Arvada?
Banfield Pet Hospital in Arvada is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 5 PM, and Sunday from 8 AM to 4 PM. The hospital is closed on major holidays like Christmas and New Year's Day.
Does Banfield Pet Hospital offer emergency care for pets?
Banfield Pet Hospital does not provide emergency care services. During hospital hours, urgent care advice is available, and referrals can be provided. After hours, please contact your local emergency hospital.
What preventive pet health care services does Banfield provide?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy at all life stages.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care with head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, and dental care. It renews automatically every 12 months unless paid in full at enrollment.
Can I schedule an appointment online at Banfield Pet Hospital in Arvada?
Yes, appointments can be scheduled online via the Banfield website or their app, providing convenient options for in-room, drop-off, or virtual visits under the Optimum Wellness Plans.
Is veterinary care available online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app for general health care.
Are appointments required at Banfield Pet Hospital in Arvada?
Yes, Banfield requires appointments to ensure quality and attentive care for your pet at their Arvada location.
Which pet store is located near Banfield Pet Hospital in Arvada?
PetSmart is located nearby, offering pet products and additional pet services. It is convenient for pet owners to visit PetSmart for supplies before or after their veterinary appointments at Banfield.
What dining options are near Banfield Pet Hospital in Arvada?
Nearby restaurants include Applebee's Grill + Bar, McDonald's, Kona Hawaiian BBQ, Beau Jo's Pizza, Chipotle Mexican Grill, Jersey Mike’s Subs, and Smiling Moose Rocky Mountain Deli. Customers can enjoy a meal before or after their visit to Banfield.
What automotive services are available near Banfield Pet Hospital?
Nearby automotive service options include Midas and Leeds West Groups for repairs, plus Tool & Truck Rental at The Home Depot for equipment rentals, providing convenience for pet owners managing vehicle needs on the same trip.