Banfield Pet Hospital

Reviews

• CC

  Christopher Cunningham

  Feb 4, 2026
  1.0
  The vets and techs are great but the company itself is misleading, dishonest, and completely unwilling to fix any of its mistakes. They took me for $320 after convincing me my dogs wellness plan would be reactivated and all it did was allow me to buy more services at full price. I've now been hung up on over 4x on the main line trying to get in touch with a supervisor. STAY AWAY!!!!!
• KB

  Katy Beyer

  Jan 29, 2026
  5.0
  We have had such a wonderful experience with Banfield Pet Hospital in Arvada over the past year. The doctors and vet techs are truly incredible—knowledgeable, compassionate, and genuinely invested in the well-being of your pet. They take the time during appointments to really listen to concerns and work with you to come up with a thoughtful plan that’s best for both you and your pet, never rushed or one-size-fits-all. They’ve also gone above and beyond by squeezing Khloe in for sick-day visits when we really needed it, which has meant so much to us as pet parents. We’ve seen Dr. Barnhart for our last two visits and cannot recommend her enough—she is thorough, kind, and clearly cares deeply about her patients. Overall, our experience has been consistently positive, and the wellness plans are reasonably priced and well worth it. We feel so comfortable and confident bringing Khloe here and are incredibly grateful to have such a fantastic veterinary team close by. Highly recommend! 🐾💙
• EP

  Emily Player

  Jan 29, 2026
  5.0
  So kind and helpful when I really ‘needed it! Thanks yall!
• MF

  matthew fuller

  Jan 11, 2026
  1.0
  It's always nightmare scheduling vet appointments. Banfield seems like a deal, but a lot of the free services are really just an attempt to upsell you in something else. We're going back to a normal vet after getting the run around too many times.
• KS

  kayla sumpter

  Dec 18, 2025
  1.0
  Unfortunately one of the most frustrating experiences with a vet. I moved abroad and followed all the steps properly so my dog was set up for the smoothest travel experience possible. I throughly researched cdc requirements prior and consulted several vets before starting the process. Unfortunately the staff and Dr. Harper are not properly educated on the requirements to apply for a health certificate and made the process from the moment I walked into the office one of the hardest most disheartening experiences. Advised another shot even though my dog had the exact one two weeks prior from primary vet which was strongly advised against for the health of my dog from my primary vet. Sadly what should have been an easy process for a pet owner was turned into many phone calls of tears and stress. Luckily found another vet in Denver that was well experienced and properly educated and made it smooth process. Always get a second opinion! I then asked to be refunded my 300 dollar application fee since no service was provided other then printing out paperwork from a website I had already printed out. They said they would refund me 80 dollars I agreed and was then sent a document to sign that made me agree to never talk about my experience on reviews or social media in order to obtain the 80 dollar refund.

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