Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Arvada provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
445 reviews
5 stars
248
4 stars
65
3 stars
34
2 stars
18
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising the staff's friendliness and care, while others report rudeness and unhelpfulness, particularly from receptionists.
Care Quality
Many customers appreciate the compassionate and thorough care provided to their pets, although there are significant concerns about misdiagnoses and unnecessary treatments.
Scheduling Issues
Numerous reviews highlight frustrations with appointment scheduling, including last-minute changes, overbooking, and difficulty in obtaining timely appointments.
Pricing Concerns
Several customers express dissatisfaction with the pricing of services, feeling that they are charged excessively for care and that the wellness plans are not beneficial.
- MFmatthew fuller1 day ago1.0It's always nightmare scheduling vet appointments. Banfield seems like a deal, but a lot of the free services are really just an attempt to upsell you in something else. We're going back to a normal vet after getting the run around too many times.
- KSkayla sumpterDec 18, 20251.0Unfortunately one of the most frustrating experiences with a vet. I moved abroad and followed all the steps properly so my dog was set up for the smoothest travel experience possible. I throughly researched cdc requirements prior and consulted several vets before starting the process. Unfortunately the staff and Dr. Harper are not properly educated on the requirements to apply for a health certificate and made the process from the moment I walked into the office one of the hardest most disheartening experiences. Advised another shot even though my dog had the exact one two weeks prior from primary vet which was strongly advised against for the health of my dog from my primary vet. Sadly what should have been an easy process for a pet owner was turned into many phone calls of tears and stress. Luckily found another vet in Denver that was well experienced and properly educated and made it smooth process. Always get a second opinion! I then asked to be refunded my 300 dollar application fee since no service was provided other then printing out paperwork from a website I had already printed out. They said they would refund me 80 dollars I agreed and was then sent a document to sign that made me agree to never talk about my experience on reviews or social media in order to obtain the 80 dollar refund.
- RHRuth HarringtonDec 3, 20255.0The people that work at Banfield pet hospital, I go to the one on 52 and Wadsworth, it's inside of pets mart. They are very nice.
- SESteven EinspahrNov 25, 20255.0The wonderful caregivers at Banfield Pet Hospital threat my lil' Sweet Pea with love and joy! Sweet Pea gets very excited to say hello to them and she still wants love even after they give her a shot! 😄
- YPyalissa pierceNov 19, 20253.0I scheduled my cat's dental cleaning over a month in advance. They called me last minute to bring him in for labs before his dental procedure. I didn't mind to bring him but the short heads up was a bit frustrating. I then brought him for his scheduled time at 7:15am. They told me he would be done around 3-5pm maybe sooner. I get a call around 12:30pm saying they're behind on cleanings and if I could bring my cat in tomorrow.. I took my day off work for this and planned it far ahead of time. I understand things happen, but don't over book if you can't finish the job. I said no I cannot bring him tomorrow, and all of a sudden they were able to complete his cleaning.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Arvada?
Banfield Pet Hospital in Arvada is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 5 PM, and Sunday from 8 AM to 4 PM. The hospital is closed on major holidays like Christmas and New Year's Day.
Does Banfield Pet Hospital offer emergency care for pets?
Banfield Pet Hospital does not provide emergency care services. During hospital hours, urgent care advice is available, and referrals can be provided. After hours, please contact your local emergency hospital.
What preventive pet health care services does Banfield provide?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy at all life stages.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care with head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, and dental care. It renews automatically every 12 months unless paid in full at enrollment.
Can I schedule an appointment online at Banfield Pet Hospital in Arvada?
Yes, appointments can be scheduled online via the Banfield website or their app, providing convenient options for in-room, drop-off, or virtual visits under the Optimum Wellness Plans.
Is veterinary care available online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app for general health care.
Are appointments required at Banfield Pet Hospital in Arvada?
Yes, Banfield requires appointments to ensure quality and attentive care for your pet at their Arvada location.
Which pet store is located near Banfield Pet Hospital in Arvada?
PetSmart is located nearby, offering pet products and additional pet services. It is convenient for pet owners to visit PetSmart for supplies before or after their veterinary appointments at Banfield.
What dining options are near Banfield Pet Hospital in Arvada?
Nearby restaurants include Applebee's Grill + Bar, McDonald's, Kona Hawaiian BBQ, Beau Jo's Pizza, Chipotle Mexican Grill, Jersey Mike’s Subs, and Smiling Moose Rocky Mountain Deli. Customers can enjoy a meal before or after their visit to Banfield.
What automotive services are available near Banfield Pet Hospital?
Nearby automotive service options include Midas and Leeds West Groups for repairs, plus Tool & Truck Rental at The Home Depot for equipment rentals, providing convenience for pet owners managing vehicle needs on the same trip.