Petco

4.2
583 reviews

About

Pet StorePet supply store
Visit your Woodland Hills Pet Store located at 21943-21947 Ventura Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
21943-21947 Ventura Blvd, Woodland Hills, CA
91364, United States

Hours

Reviews

4.2
571 reviews
5 stars
350
4 stars
109
3 stars
42
2 stars
20
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the staff as friendly and helpful, while others report rude and unprofessional behavior from management.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor handling of pets and unprofessional groomers.

Product Selection

Customers appreciate the wide selection of pet products available, including food and supplies for various animals.

Store Cleanliness

The store is generally reported as clean, although some reviews mention areas needing improvement.

Pricing Concerns

Some customers feel that prices are high and express disappointment over the lack of discounts previously offered.
  • CC
    Christine Cox
    2 days ago
    5.0
    Very nice Store. Customer service is excellent Unfortunately, What I needed was out of stock
  • DB
    Debbie Barnett
    Nov 17, 2025
    1.0
    Your store did not allow me to use my discount coupon that you give out because it was few days over expire date. I shop at this location all the time I have been a loyal customer. YOU should have honored my discount! Especially during these hard times with food prices, high, gas, etc. Very disappointed!
  • LG
    Lissa Golden-Krovetz
    Nov 16, 2025
    5.0
    The staff was great and very helpful. I called and put two items on hold and they were waiting for me at the front desk.
  • SL
    Shauna Larned
    Nov 14, 2025
    3.0
    I love petco but I try to avoid this location. Genuinely everyone is very kind, the fish at this location are always amazing, but the guy that always at the register, mark, just wants to give you a hard time about everything. Head to the one on fallbrook if you’re looking for a better customer experience overall.
  • SW
    Sam Watson
    Oct 26, 2025
    2.0
    I had an appointment for dog grooming at 12:30 PM. The groomer said we were supposed to be there at 12 PM. So my dog was not able to get full service. When I looked back at my Confirmation, it clearly stated 12:30 PM. Not sure what happened.

Frequently Asked Questions About Petco

Does the Petco Woodland Hills location have a vet hospital?

Yes, Petco Woodland Hills has a full-service vet hospital.

Does Petco Woodland Hills offer vaccinations?

Yes, Petco Woodland Hills provides vaccinations.