Petco

4.3
840 reviews

About

Pet StorePet supply store
Visit your West Sacramento Pet Store located at 795 Ikea Ct. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
795 Ikea Ct, West Sacramento, CA
95605, United States

Hours

Reviews

4.3
833 reviews
5 stars
502
4 stars
182
3 stars
66
2 stars
22
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior from management and grooming staff.

Grooming Issues

Numerous complaints about grooming services, including poor communication, unprofessional behavior, and unsatisfactory results.

Product Availability

Customers appreciate the variety of products available, but some report issues with stock levels and pricing discrepancies.

Staff Attitude

While many reviews highlight friendly and knowledgeable staff, there are significant concerns about certain employees being dismissive or rude.

Store Environment

The store is generally described as clean and well-organized, although some customers noted issues with the condition of animals in the store.
  • MM
    Mo Marie
    2 days ago
    5.0
    Love them! Kenzie and Robert have been helping me with my fish tank journey and I couldn't be happier with their knowledge and help.
  • JB
    Joy Bailey
    Nov 2, 2025
    5.0
    Great service and caring attention to my fur baby
  • CL
    Celine Lawrence
    Nov 2, 2025
    5.0
    Wonderful I love and like very much
  • FI
    Faisal Imran
    Oct 9, 2025
    1.0
    My sister and mom went in to get a pet fish for my daughters birthday. The manager Paige was being overtly racist and rude. She wouldn’t sell them a fish and said she didn’t feel comfortable dealing with us. Based on reviews this behavior seems to be very on brand for Paige. Get rid of her before it’s too late
  • JN
    Jarron Nunez
    Oct 8, 2025
    5.0
    Petco Training with Anna G. has been a great experience!! Anna is highly knowledgeable in so many areas, we spend a good amount of time just asking her for tips with everything from diet to play. She does a great job correcting the trainers behavior and prioritizes safety and wellbeing of the your dog first. Each week we received new objectives that either built trust or discipline. Our puppy Hera has attended 3 courses and we’ve seen more improvement than we knew possible. I have friends who are dog walkers and they are blown away by Hera’s training progress and couldn’t believe I got these results from a Petco training class. 10/10 would recommend Anna’s courses.

Frequently Asked Questions About Petco

Does the Petco West Sacramento location have a vet hospital?

No, Petco West Sacramento does not have a full-service vet hospital.

Does Petco West Sacramento offer vaccinations?

Yes, Petco West Sacramento provides vaccinations.