Banfield Pet Hospital

Reviews

• EE

  Eric Espinoza

  Mar 25, 2026
  5.0
  Dr. T and Jackie are some of these best people to work with. They have such a passion for pets and it’s always a pleasure to enter the Banfield at West Covina.
• ML

  Miles Logan

  Nov 2, 2025
  5.0
  I can’t say enough great things about the Banfield Pet Hospital in West Covina! From the moment I brought in my cat, Baby Kitty, the entire staff made sure she was comfortable and cared for. This was her first visit at the vet since she was a kitten, but everyone from the front desk team to the technicians and doctor treated her with so much patience and kindness. I could tell they genuinely care about both pets and their humans. I also really appreciate how organized and clean the facility is. The staff always greets us with a smile, and scheduling appointments is super easy. Their Wellness Plan makes it so much more affordable to keep up with Baby kittys routine care, which gives me total peace of mind. Thanks to Banfield West Covina, baby kitty is healthy, happy, and purring her way through life. 🐱💖 I’m so grateful for this amazing team and wouldn’t trust anyone else with her care!
• SW

  Sean Wimberly

  Nov 2, 2025
  5.0
  Great location. I’ve read some of these other reviews and sounds more of a personal vendetta than the truth . The staff has always been great. Usually people who score really low ratings just complain about everything. Never trust those ratings. Go in for yourself and make that call or judgement . Especially ones who wish bad karma on others. That just sounds horrible and posting names of staff … people really are confident behind a cell phone. Please do your own research don’t trust a review who only have confidence in complaining
• KS

  Kennedy Scott

  Nov 2, 2025
  5.0
  This hospital is amazing. Went above and beyond for all my needs. I didn’t even have an appointment I just called and they told me to come in. My dog had a really bad hot spot they recommended everything that has seemed to help him. He’s on the older side so i definitely felt the need to enroll in the wellness plan for his continued care.
• CT

  Charmaine Tubles

  Nov 1, 2025
  1.0
  *** DO NOT GO HERE!!! The worst Banfield Location ever! Do not go here because the Vet Dr. Lee did not even see my dog but recommended all these tests that should be done for my dog. I get it that's protocol but at least have the decency to check in with the dog and not let the nurse do all the work for you. Anyways I opt in to all X-ray and blood work, spend $1700 on a medical exam plus medication, you would think I would be able to talk to Dr. Lee at this point right? BUT NO she went home early because the clinic was slow on Halloween. Must be nice Dr. Lee! Soooo for those in a pickle and in a emergency trying to get your dog medical attention and be treated with compassion.. this is not the place for it. Go somewhere else. Chino hills animal hospital might be better. So in conclusion skip this clinic they will overcharge you and Dr. Lee is the laziest vet I ever came across. Hope karma gets to you!

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