Vetco Vaccination Clinic

Reviews

• NU

  Noah Unger

  Mar 16, 2026
  1.0
  We discovered that our dog's vaccination for rabies had expired a year from the date it was administered. Our groomer could not see her until she was up to date. I noticed on the vaccine record that the rabies vaccine was suppose to be good for 3-years. I was confused about the 1- year expiration so I contacted ARF in Walnut Creek to find out why the vaccine was only good for 1-year. ARF advised me that the vaccine was actually suppose to be good for 3-years as long as our dog received a rabies vaccine as a puppy a year prior to that, which she had. I contacted the Vetco 800- number and they advised me to visit this store on Saturday to address the issue. ARF advised us to take the prior vaccine record to the store and request an adjustment. I visited the store on 3/14/26 and spoke to one of the vet tech's there, she provided me with conflicting and unintelligible information. Another vet tech clarified that in fact the rabies shot that my dog received should have been marked for 3- years as opposed to the 1-year. So I turned around and told the vet tech "See, you're wrong." Boy did that set the other vet tech in a frenzy, she turned to me and said "Don't talk to her like that." Look, I wasn't there to make friends, I want the record corrected and I was advised by Vetco to address the issue at the store, which I did. I do not appreciate being ping ponged between corporate and the store to amend the record, the very record that they failed the first time. I certainly did not appreciate dealing with associates that are unclear about their own vaccines, this was the most alarming part. Anyway, the store manager got involved and she advocated for me. Vetco's vet that day (red headed female) was just as equally useless. I get not wanting to correct a flawed record that another vet created. Where is the resolution aside from dealing with teens that are unfamiliar with their own practices and a vet that could have diffused the dispute but instead replied by saying "We are contractors and do not represent Vetco." Great, thats good to know that if anyone who brings their pets to Vetco for any reason they can be assured that they can not hold the vet accountable for their mistakes and quite honestly, there is no one other than some Connie lady in Florida that they will shove you over to for a maybe, possibly, very unlikely resolution. The vet confirmed the 3- year duration of the vaccine, advised that it was "unnecessary" to administer another round of the vaccine. Had it not of been for the store manager, and her professionalism it would have been my last time shopping at Petco. Did I expect the vet to amend the record, no, did I expect a professional conversation and a path to good faith resolution, absolutely!
• KD

  Kim D

  Nov 7, 2025
  3.0
  Normally this would be a 5 star review. On this visit, one of many over the years, I took our 62lb, 3 year old, female shepherd mix for a flu booster and heartworm test. Our dog is well behaved with people and well trained. The vet was an older man with whom I have dealt before and was always very pleasant and capable. The flu shot went well. To do the blood draw for the heart worm test, the dog has to be held so it won't move when the vet sticks the needle into the front leg. When the male assistant suddenly dropped down from the side of our dog and grabbed her unexpectedly she reacted and bared her teeth at him. The unexpected aggression by the assistant was definitely triggering. Other assistants had always talked to the dog, made friends first, generally approached her from the front and gently started to hold her. I stopped everything immediately and said that is not going to continue. I did not tell the assistant off, but that is not how to approach any animal. I will use Vetco service again but not if that assistant is present.
• FJ

  Fred Jafari

  Jan 8, 2024
  5.0
  Easy,fast,clean appt.
• MS

  Mari Sbarro

  Sep 26, 2023
  5.0
  Quick & easy. Vet & staff were timely

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