Visit your Walnut Creek Pet Store located at 2820 Ygnacio Valley Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on staff is mixed; while some customers praised friendly and knowledgeable employees, others reported rude or unhelpful interactions.
Grooming Issues
Numerous complaints about grooming services, including poor execution, cancellations, and incidents leading to injuries.
Store Cleanliness
Some customers noted cleanliness and organization, while others reported issues with dead fish in tanks and overall disorganization.
Product Availability
Customers appreciated the variety of products available, but some mentioned limited stock and difficulty finding specific items.
AA
Anonymous
2 days ago
1.0
Petco Grooming blocked my account for rescheduling an appointment. Not cancelling, not no-showing. Rescheduling.
No warning. No conversation. This is wildly disproportionate and incredibly frustrating, especially when you’re dealing with a living animal and real life schedules. Things come up. Responsible pet owners reschedule instead of no-showing. Punishing customers for that is backwards.
What makes it worse is the total lack of communication. If there is a policy, no one bothered to explain it. If there was an issue, no one tried to resolve it. They just quietly blocked me and let me find out the hard way.
CC
Christian Cruz
Jan 3, 2026
5.0
Employees are friendly and helpful. Overall outstanding service!
SR
sabrina ruybal
Jan 1, 2026
5.0
Come visit Ygnacio Valley Petco for all of your pets needs. Under new management!
JT
J T
Nov 17, 2025
4.0
Thank you for your help. your cashier needs to have a more happier attitude. The rest of your staff does.
LR
Lola Rebollido
Nov 8, 2025
5.0
The day I walked in Petco I was greeted very well the service was amazing then took there time to explain the product that helps my doggie with there bones explaining very well, detailed by detail of how it works.Amazing Service 🐶❤️
Does the Petco Ygnacio Valley location have a vet hospital?
No, Petco Ygnacio Valley does not have a full-service vet hospital.
Does Petco Ygnacio Valley offer vaccinations?
Yes, Petco Ygnacio Valley provides vaccinations.
Does Petco Ygnacio Valley offer curbside pickup?
Yes, curbside pickup is available at Petco Ygnacio Valley. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Ygnacio Valley Petco?
Hamster and guinea pig prices vary by location. Call your Ygnacio Valley Petco at 9254334194 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Ygnacio Valley sell dogs?
No, Ygnacio Valley Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet products and services does Petco Ygnacio Valley offer?
Petco Ygnacio Valley offers premium pet foods, expert training, vaccination services, grooming, and various pet supplies to support your pet's health and happiness.
Does Petco Ygnacio Valley have a veterinary hospital?
No, Petco Ygnacio Valley does not have a full-service veterinary hospital on site.
Can I get pet vaccinations at Petco Ygnacio Valley?
Yes, Petco Ygnacio Valley provides pet vaccination services to help keep your pets healthy.
Is curbside pickup available at Petco Ygnacio Valley?
Yes, curbside pickup is available for eligible products at Petco Ygnacio Valley.
Does Petco Ygnacio Valley sell dogs or cats?
No, this location does not sell dogs or cats, but through the Petco Love program, you can meet adoptable dogs and cats at the store.
What are Petco Ygnacio Valley's store hours?
Petco Ygnacio Valley is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 7 PM.
How can I book grooming services at Petco Ygnacio Valley?
You can book grooming appointments online through Petco's reservation website specific to the Ygnacio Valley location.
Which nearby places can I visit after shopping at Petco Ygnacio Valley?
After visiting Petco, you might want to check out nearby places like The Orchards At Walnut Creek shopping center, Clean Juice smoothie bar, or the Starbucks coffee shop for refreshments and shopping.
Are there any veterinary services near Petco Ygnacio Valley?
Yes, the Vetco Vaccination Clinic is located nearby for additional veterinary care and pet vaccinations.
How can nearby fitness or wellness centers complement my visit to Petco Ygnacio Valley?
You can visit nearby fitness centers like Crunch Fitness or wellness services such as Body Love Cafe, a nutritionist and holistic health center, to support both your and your pet’s health needs.