Petco

4.3
1411 reviews

About

Pet StorePet supply store
Visit your Visalia Pet Store located at 3444 South Mooney Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3444 S Mooney Blvd, Visalia, CA
93277, United States

Hours

Reviews

4.3
1,395 reviews
5 stars
854
4 stars
286
3 stars
123
2 stars
38
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful employees, others reported rude and unprofessional behavior from specific staff members.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor communication, long wait times, and unsatisfactory results.

Product Availability

Customers generally found a wide selection of products available, but some noted issues with pricing being perceived as high.

Aquatic Care Concerns

Multiple reviews highlighted significant concerns regarding the care of fish and aquatic animals, with reports of dead fish and poor tank conditions.

Store Cleanliness

While many customers appreciated the cleanliness of the store, there were complaints about specific areas, particularly the aquatic section.
  • KS
    Kayla Sanders
    4 days ago
    5.0
    Great selection! Fun holiday options too! Was hoping for a wider selection of pets to look at, but I totally understand!
  • JH
    Joy-rn Hilty
    Nov 14, 2025
    1.0
    Had a negative experience with a very new, very young employee. Mostly just communication. The manager then was great; I think his name was Joe. The next time I came in to have my dogs groomed. When I went to pay, that same girl walked away from the register that I had walked up to and got the manager who seemed to think I needed help. I said I just wanted to pay for the grooming, which I did. My puppies were not ready yet so I ran another errand. When I came back I went to talk to the manager, whose name was Mike. I told him I would like to resolve the situation because it was uncomfortable walking up to the register and having the clerk walk away. I did not raise my voice, I was not rude, and was really just looking to avoid the situation in the future. Mike didn't care. I know Mike didn't care because he said more than once, "I don't care." He said the employees were the "backbone" of the store. I said that I would not come back because I was uncomfortable. Again, Mike did not care. At this point I used to have my three dogs groomed there but will not go back. Groomers were fine. Other than missing a thing here or there they do a good job; unfortunately, my dogs will not be going there (unless, maybe I get a written apology from the offending staff). I work for a clinic and we would NEVER treat our customers this way.
  • SV
    Shawn Vandenberg
    Nov 13, 2025
    4.0
    Friendly service with a smile
  • VB
    ValindaJo Valentina Barkley
    Oct 28, 2025
    5.0
    Found what was needed and was able to return the item with ease when it didn't fit.
  • KV
    Kelli Vasquez
    Oct 13, 2025
    1.0
    Andrea and McKenzie 2 mean girl employees are extremely rude and unprofessional. Andrea went in on her DAY OFF 10-11-25 and yelled at a male cashier in front of customers in line! Check cameras to confirm! Don’t try to work here you will be harassed if you are not friends with these 2 mean girls!!!!!

Frequently Asked Questions About Petco

Does the Petco Visalia location have a vet hospital?

Yes, Petco Visalia has a full-service vet hospital.

Does Petco Visalia offer vaccinations?

Yes, Petco Visalia provides vaccinations.