Pampered Puppies Pet Grooming

4.3
190 reviews

About

Pet GroomerPet ServicesPet Hair Salon
A Pawsitve place to Pamper your puppie. All breed dog and cat grooming. Senior Dogs & Cats no problem. Aggressive dogs no problem. One on one Attention with every pet that comes through the door. Same day and evening appointments available.

Location

Pampered Puppies Pet Grooming
15444 Bear Valley Rd, Victorville, CA
92395, United States

Hours

Reviews

4.3
190 reviews
5 stars
154
4 stars
4
3 stars
1
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the grooming quality and the care shown to their pets, highlighting satisfaction with the results.

Mobile Grooming

The mobile grooming service received positive feedback for its convenience and effectiveness, with several customers expressing appreciation for the service.

Communication Issues

Some customers reported poor communication regarding appointments and rescheduling, leading to frustration and dissatisfaction.

Customer Service

There were mixed reviews about customer service, with some customers noting rudeness or lack of professionalism from staff.

Safety Concerns

A few reviews raised serious concerns about the treatment of pets during grooming, including reports of mishandling and injuries.
  • KD
    kathy deitch
    Jan 4, 2025
    1.0
    2 appointments made. First time text an hour after appointment with an excuse. I was understanding. Next day, no show no call, no nothing. Wanted 2 days for nothing!
  • SG
    stephanie guzman
    Nov 11, 2023
    1.0
    This will be the first and last time we come here.we asked for just a bath and clean up and the top of her head was completely cut off almost shaved like.. We understand people make mistakes which u own up to it but not them, when we asked the groomer why the top was cut off she told us that the dog came in like that! Smh. We also notice a cut behind her ear. And ear hair wasnt even removed. My dog seem like a different dog, sad,scared like she was hurt by them.i know my dog and something is off. we have never cut her top hair just always trim it. So had all puppy hair still until today. And my dog has been groomed since 8 weeks she is super calm, submissive, well behaved, trained dog. So theres no excuse for her to be cut or mistreated.
  • LM
    Lorina Marin
    Jun 2, 2023
    5.0
    I love this place I have a medium size dog. He’s a king cavalier. His name is Buster Brown as he’s got an older he’s a bit more grumpy and tends to growl a lot but pamper puppy has always taken Buster and they do such a great job. He comes home looking super handsome, smelling good, and happy.
  • JV
    Jerry De Vore
    Dec 11, 2022
    1.0
    I've been been here a few times and it's been good but today I came in and when I opened door it was completely dark and had a bad smell on website says opens at 9am so I was there just after 9am while I was standing in there yelling out to see if someone in back I got my phone and called the number and they said they were closed I said I'm inside building someone came from around building to see door was open and said someone didn't lock last nite any how against my better judgement as I was walking to my truck to leave told me they would take my dog i went inside to find the place full of feces all over the tables and stands and floor hair everywhere and to top it off my bad for leaving my dog but when I returned to pick up my dog his nails were not done and they asked me to help them do them leash was in pieces I will never return nor will I ever recommend this place it was a different lady then usual but something not right there I am never returning here
  • JP
    Jackie Polee
    Aug 15, 2021
    5.0
    They show such LOVE 💘!!!!

Frequently Asked Questions About Pampered Puppies Pet Grooming

What types of pets do you groom at Pampered Puppies Pet Grooming?

We provide grooming services for all breeds of dogs and cats, including senior and aggressive pets.

Are same day and evening grooming appointments available?

Yes, we offer same day and evening appointments for your convenience.