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Veterinary Medical and Surgical Group

4.1
(499 reviews)

Business Details

2199 Sperry Avenue, Ventura, CA
93003, United States
(805) 339-2290
https://vmsg.com

About

Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian ServicePet Vet Care Centers
At Veterinary Medical And Surgical Group-OC (VMSG-OC) in Orange County, our experienced, compassionate veterinarians and board-certified specialists are an extension of your primary care vet. Together, we provide specialty and emergency veterinary care for pets in Southern California.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

Veterinary Medical and Surgical Group
2199 Sperry Avenue, Ventura, CA
93003, United States

Hours

Reviews

4.1
499 reviews
5 stars
361
4 stars
29
3 stars
12
2 stars
11
1 star
86

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and attentiveness during difficult situations, highlighting the emotional support provided during emergencies.

Mixed Experiences

While some reviews praised the quality of care and professionalism, others reported negative experiences with staff attitudes and communication, indicating inconsistency in service.

Emergency Services Issues

Several customers expressed frustration with the advertised 24/7 emergency services, citing instances where the facility was closed or had long wait times.

High Costs

Many reviews mentioned the high costs associated with treatments, with some customers feeling pressured to opt for expensive procedures.

Professionalism and Expertise

Despite mixed reviews, many customers acknowledged the expertise of the veterinarians, particularly in specialized fields like neurology and surgery.
  • CM
    C C M
    Feb 6, 2026
    5.0
    Everyone is amazing at the clinic. Im grateful for Dr. Russell, amazing kind and professional. I recommend the entire team any time. Dr. Russell is the #1 Cardiologist
  • DD
    Diane
    Feb 5, 2026
    5.0
    Can only speak from my experience, but VMSG Ventura rose to the occasion to give life-saving overnight emergency care to my ailing cat. From reception, to doctor (Dr. Johnson) and team (Lauren and Richie), all were caring, knowledgeable and professional. They coordinated well with her primary vet, and together, we turned around what promised to be a tragic event. It's easy to praise when the outcome is positive, but had it been otherwise, I would still credit this VMSG for their outstanding service to both my pet, and myself. I recommend without reservation.
  • TM
    Taleia Mueller
    Jan 15, 2026
    5.0
    These people are a God send everyone was so sweet. Two of my dogs were tracked by a pitbull mix and these women came to the rescue. Dr. Joseph was so sweet. Do NOT go to Horizon ever down the road go to VSMG 100% they actually care about animals. Love this team!!!
  • DT
    Darlene Tardiff
    Jan 9, 2026
    5.0
    VMSG is awesome! Dr. Higgins has treated my pup who has epilepsy for many years and handles every visit with the utmost care and concern. The staff is wonderful and care for all the pups with love! Thank you to VMSG for all the care you have done for my pups over the years. ❤️
  • CR
    Christy R
    Dec 31, 2025
    5.0
    I am incredibly grateful for the care and expertise provided by Dr. Higgins and his team. My Frenchie required emergency surgery due to IVDD, and the entire experience, while understandably overwhelming, was handled with compassion and professionalism. Although the surgery was very expensive, two years later my dog is doing very well, and I could not be more thankful. I was initially advised that she might never be able to go to the bathroom on her own again and that I would need to express her daily and commit to ongoing physical therapy. Thankfully, she has regained the ability to both urinate and have bowel movements independently, and is making improvements with using her back legs to walk. I am so appreciative of Dr. Higgins and his team for their critical skills, attentive care, and dedication during such a scary and uncertain time. Because of them, I am able to continue making many more happy memories with Gracie.

Brand Certified Facts from Veterinary Medical and Surgical Group

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Certified March 01, 2026Yext Knowledge Graph
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