Petco

4.4
981 reviews

About

Pet StorePet supply storePetco
Visit your Ventura Pet Store located at 4300 East Main Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4300 E Main St, Ventura, CA
93003, United States

Hours

Reviews

4.4
963 reviews
5 stars
603
4 stars
221
3 stars
76
2 stars
29
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported issues with long wait times and inadequate staffing during busy periods.

Product Quality

Customers appreciated the variety and quality of pets and pet supplies, but there were concerns about the health of some animals, particularly small pets like hamsters.

Store Cleanliness

The store was frequently described as clean and well-stocked, contributing to a positive shopping experience.

Grooming Services

While some customers had positive experiences with grooming, others reported dissatisfaction with the grooming service, indicating inconsistency in quality.
  • EP
    Erika Powell
    2 days ago
    5.0
    I always have a good experience at Petco (unless they don’t have the dog food in stock that I need). But one thing that would be really helpful is that the cashier ask if I had any rewards not loaded onto my account. I forget to check my Petco app for any rewards that need to be loaded in order to use them. I guess it’s my fault for not remembering to check, and I guess they can’t see if I have unloaded rewards waiting to be loaded. I just wish they would remind me at checkout.
  • BF
    Becca Fitz
    Dec 19, 2025
    5.0
    Love a pet store 😍
  • FD
    Felicia Dominguez
    Dec 10, 2025
    5.0
    I love petco. Come here all the time! Employees know me.
  • AM
    AnJanette Mitchell
    Nov 27, 2025
    5.0
    The service at our local Petco is always stellar.
  • LM
    Lilith Minerva
    Nov 20, 2025
    1.0
    If I can put 0 I would, I’m very disappointed and heart broken. I purchased not just one but 2 sick hamsters from you and they both got sicker and died within 3 days of having them and I know it’s not my end for sure (vet told me). Your company needs to stop buying animals from mills that sell “discounted” animals with bad genetics and your employees need to start handling the small pets more to prevent future heart attacks so when a customer tries to bond with their new pet it doesn’t overly stress and die. Is there a new manager or something? because it wasn’t like this the last time I bought a hamster (2020), they were all healthy and I did notice from the last time the cages in the small animals section wasn’t clean or set up to company standards. You also need more people working up front and tell your employees that they need to have better attitudes towards customers when it comes to asking questions about the animals.

Frequently Asked Questions About Petco

Does the Petco Ventura location have a vet hospital?

Yes, Petco Ventura has a full-service vet hospital.

Does Petco Ventura offer vaccinations?

Yes, Petco Ventura provides vaccinations.