Banfield Pet Hospital

4.2
162 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Anacapa provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
5380 Ralston St, Ventura, CA
93003, United States

Hours

Reviews

4.1
161 reviews
5 stars
107
4 stars
21
3 stars
6
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being kind, professional, and knowledgeable, providing excellent care for their pets.

Communication Issues

Several reviews highlighted problems with communication, including difficulty reaching the clinic by phone and lack of updates during appointments.

Concerns with Wellness Plans

Multiple customers expressed dissatisfaction with the wellness plans, describing them as expensive and difficult to navigate, leading to frustration and financial concerns.

Mixed Experiences with Care

While some customers reported positive experiences with veterinarians and staff, others mentioned a lack of compassion and poor service during critical times.

Facility Cleanliness

The clinic was generally described as clean and well-maintained, contributing to a positive atmosphere for pet visits.
  • AM
    Allison McLain
    3 days ago
    5.0
    Melissa was amazing. I was traveling from out of town and forgot my pup’s Rx food. They were closed but Melissa printed the document I needed to buy the food at PetSmart.
  • TG
    Tris G
    Nov 6, 2025
    1.0
    I would avoid this location at all costs! We have been on the wellness plan for many years. The staff here is inexperienced and have made several bad calls when it comes to our pets health. They cancel appointments last minute. They can never seem to find my pets records. The front desk staff is very rude. At first I thought maybe she was having a bad day. Now I realize the night staff is just rude every time. This will be the last time here. We will be contacting corporate. This behavior is unacceptable.
  • JT
    Julie Taylor
    Sep 24, 2025
    5.0
    They are great! Only thing is I live in Santa Barbara and my dog is older needing more services and I get very tired of driving all that way especially when need is urgent The last time I tried the emergency vet in SB they turned us away. The Banfield in Ventura came to our rescue. Please open something in Goleta or SB. We have so many pets here!
  • PT
    Paloma Turner
    Sep 15, 2025
    5.0
    Absolutely love Banfield. Great professionals and best care
  • ND
    Nancy Diltz
    Sep 10, 2025
    5.0
    Dr Harvey was the epitome of kindness and understanding when our precious pup had lymphoma thank you for your care.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.