Petco

Reviews

• YC

  Yrene Cuba

  5 days ago
  4.0
  I love this place because they have an option to bsn?o of dogs and their staff are delicate with the lint and skin of my golden doodle but would be more than they had the option to make an appointment online because now it is 8:58 and it is closed thanks
• JS

  Jim Steers

  Apr 22, 2026
  4.0
  Huge amount of pet supplies.
• KH

  Kathleen Hood

  Apr 20, 2026
  5.0
  Petco is always great, and the workers are very helpful. (I always need help carrying my cat litter to the car, and they are happy to help.)
• AS

  Anastasiia Savenko

  Apr 17, 2026
  1.0
  Petco 5850 Sepulveda Blvd, Van Nuys, CA 91411) I visited this store twice, and unfortunately both experiences were very disappointing. The first time, I waited almost an hour for someone to help me. When an employee finally came over, I was told they were closing. At the same time, I witnessed an argument between a customer and an employee — she seemed unprofessional and clearly unhappy to help. The second time, I came to buy a guinea pig. I had everything required for proper care: a large cage, food, and all necessary supplies. Despite that, I was refused the sale. The supervisor gave many excuses, and I left feeling very upset. My child was also very disappointed. After that, I went to another store where I was able to purchase a guinea pig without any issues and received great customer service — they actually helped me. Yesterday, I had to come back to this store to buy pet food. This time everything went smoothly, and I want to thank the young man who helped me. However, overall the customer service at this location is poor. Most of the staff do not seem to know how to properly work with customers. Very disappointed with this place.
• MF

  Mindy Fox

  Apr 16, 2026
  5.0
  The one Petco closest to us is small and always out of items. This is 2 blocks away from Costco. It is well stocked and there are many knowledgeable salespeople. I also signed both of our 6 yr old dogs for advanced (refresh) training.Not only is Julie an excellent and experienced trainer, she also knows what products work well with certain dogs.

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