Petco

4.3
1641 reviews

About

Pet StorePet supply store
Visit your Van Nuys Pet Store located at 5850 Sepulveda Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5850 Sepulveda Blvd, Van Nuys, CA
91411, United States

Hours

Reviews

4.3
1,622 reviews
5 stars
1,024
4 stars
330
3 stars
111
2 stars
50
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported poor experiences with specific employees.

Product Availability

Customers appreciated the variety of pet products available, but some noted issues with stock levels and specific items being out of stock.

Grooming Services

Grooming services received mixed reviews, with some customers expressing satisfaction while others reported negative experiences.

Store Condition

The store was generally described as clean and well-organized, though some customers mentioned unpleasant odors and issues with the self-wash area.

Fish Care

Several reviews highlighted concerns about the care of fish and other live animals, with reports of dead fish and inadequate maintenance.
  • SS
    Sarah
    Nov 14, 2025
    5.0
    I really like the store in Van nuys on Sepulveda. Everyone's always helpful and the cashiers are always kind, and they always offer to take stuff outside for me because it's heavy and I'm happy with all the services there. The store is clean. Things are easy to find. It is a great srore.
  • CP
    capone Pacheco
    Nov 5, 2025
    5.0
    All the pet food my pets would ever want most likely I well here
  • AL
    Adriana Montoya Lasso
    Nov 2, 2025
    5.0
    Excellent service and the pet care is very good and the staff very friendly, nice and knowledgeable. They treat my dogs with love and are always willing to provide the appropriate service.
  • TS
    T S
    Oct 19, 2025
    5.0
    The staff here is awesome. I’m always able to find what I need at a great price. Love looking at the cats and kittens they have for adoption.
  • ME
    Molly Eskam
    Oct 18, 2025
    3.0
    They have an “out of service” sign on this machine for pet Collars however it is not out of service it is just broken and they don’t plan on fixing it. Becuase 2 years ago it was “out of service” and has been “out of service” for years every time I come in it’s broken. They should just be honest and remove the machine or actually fix it because they allow people to buy dog tags for the machine and then act unaware when one comes to find out it doesn’t work.

Frequently Asked Questions About Petco

Does the Petco Van Nuys location have a vet hospital?

Yes, Petco Van Nuys has a full-service vet hospital.

Does Petco Van Nuys offer vaccinations?

Yes, Petco Van Nuys provides vaccinations.