Petco

4.3
1653 reviews

About

Pet StorePet supply storePetco
Visit your Van Nuys Pet Store located at 5850 Sepulveda Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5850 Sepulveda Blvd, Van Nuys, CA
91411, United States

Hours

Reviews

4.3
1,634 reviews
5 stars
1,034
4 stars
332
3 stars
111
2 stars
50
1 star
107

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable.

Store Cleanliness

The store is reported to be clean and well-maintained, contributing to a positive shopping experience.

Grooming Services

The grooming team received high marks for their care and attention to pets, although there were some negative experiences reported.

Customer Service Issues

Several customers reported poor customer service experiences, particularly regarding assistance and product availability.

Product Availability

While many customers found the store well-stocked, some expressed frustration over limited inventory and specific product availability.
  • KA
    Kevin A.
    Jan 5, 2026
    5.0
    Our local Petco! Always clean and well stocked. Staff is friendly and glad to help. They honor price matching from their website.
  • JB
    JC Bustamante
    Jan 3, 2026
    5.0
    Staffs are very friendly and helpful as always!
  • RJ
    Rawlin Jefferson
    Dec 31, 2025
    5.0
    THIS PETCO LOCATION SPECIFICALLY (5580 SEPULVEDA BLVD)..... Is probably one the BEST Petco locations I have been a customer at, and I have lived in 3 states and have had pets all my life. The store is always clean and well maintained, and every single staff member is friendly, helpful and engaging. I also bring my two dogs to the Grooming staff at this Petco location. They are WONDERFUL! The entire Grooming team makes an effort to get to know you and your pets, its not just about a transaction. My two dogs have a bit of anxiety, and the Grooming team really does well with making my dogs feel comfortable. They also took EXCELLENT CARE and follow ups with me when one of my dogs had a little bit of a medical scare while she was there. My dogs are always happy to get groomed here. Hugs & Kisses from Cherry & Cola :) Thank you to the management and staff for making this Petco location really feel comforting to the community.
  • LS
    Lia Sumpter
    Dec 26, 2025
    5.0
    This store has friendly, attentive, helpful employees and they keep it pretty well stocked…if they don’t have what you need, the staff is always happy to help order it or tell you which store has it in stock nearby. I go to this location very often and each time that I’m there, I take a look at all of the animals in their enclosures…there hasn’t ever been a time that I have seen where they were dirty or missing food and water. I do wish that they would give their hamsters/guinea pigs/chinchillas/mice something to play with or gnaw on though!!! Aside from that though, this is a great location and this is the only store on my list of errands that I actually look forward to going to.
  • RC
    Rudy Cardenas
    Dec 21, 2025
    5.0
    Friendly staff always willing to help you out with product details and very knowledgeable staff.

Frequently Asked Questions About Petco

Does the Petco Van Nuys location have a vet hospital?

Yes, Petco Van Nuys has a full-service vet hospital.

Does Petco Van Nuys offer vaccinations?

Yes, Petco Van Nuys provides vaccinations.