Petco

4.3
1009 reviews

About

Pet StorePet supply storePetco
Visit your Vacaville Pet Store located at 210 Nut Tree Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
210 Nut Tree Pkwy, Vacaville, CA
95687, United States

Hours

Reviews

4.3
993 reviews
5 stars
592
4 stars
233
3 stars
90
2 stars
27
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some praised the friendly and helpful staff, others reported rude behavior and lack of assistance.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing unprofessional behavior and poor handling of pets.

Cleanliness

The store is generally reported as clean and well-stocked, although some customers noted issues with the cleanliness of fish tanks.

Inventory Availability

Customers frequently mentioned issues with product availability, particularly specific pet foods and items.
  • NN
    Nancy
    Jan 5, 2026
    5.0
    I purchased a dog ramp online for pickup in the store on the same day. Communication was very good. The item was ready when I got there. The staff member was helpful.
  • MM
    Michele Meyer
    Jan 4, 2026
    1.0
    My sucker fish ended up dying less than 24 hours of having it.
  • CS
    christine Smith
    Dec 28, 2025
    1.0
    This place charged me twice for my transaction and when I told them they insisted it was only 1x I showed them the proof and they didn’t want to give me my money back. I will cancel my Petco card and not go back. The workers just want to steal your money.
  • DB
    D Barnes
    Dec 22, 2025
    1.0
    All 5 staff members did not understand a posted discount offer and all 5 gave me the wrong understanding. Later, when they realized they were wrong, they made me feel stupid, small and WRONG - took no responsibility for the wrong info they gave me. I am DONE shopping here. If a store has a special that staff misinterpret & give customers BAD advice, that is NOT MY PROBLEM. Don't make me feel wrong - BAD CUSTOMER SERVICE. After shopping here over 10 years, I AM DONE.
  • NH
    Nataly Hernandez
    Dec 19, 2025
    1.0
    If I could leave one star I would! We booked a grooming for my dog and they had to reschedule her after already bringing her in because she prioritized walk ins! My dog was sitting there for hours and didn’t even get a haircut! To make matters worse she GAVE MY DOG TO ANOTHER CUSTOMER!!! Her name is Stephanie, don’t book with her!

Frequently Asked Questions About Petco

Does the Petco Vacaville location have a vet hospital?

Yes, Petco Vacaville has a full-service vet hospital.

Does Petco Vacaville offer vaccinations?

Yes, Petco Vacaville provides vaccinations.