Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Vacaville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
171 reviews
5 stars
111
4 stars
15
3 stars
8
2 stars
10
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their friendliness, compassion, and genuine care for pets.
Service Delays
Several reviews mentioned long wait times for appointments and check-ins, leading to frustration among customers.
Communication Issues
Customers reported difficulties in reaching the clinic via phone and receiving timely updates on their pets' care.
Pricing Concerns
Some customers felt that the services were overpriced and expressed concerns about being upsold on unnecessary treatments.
Mixed Experiences
While many had positive experiences, there were notable complaints about specific staff interactions and overall service quality.
- SAStephanie AyalaNov 6, 20255.0In September I walked in for an appointment on the wrong day. Because I sedate my dog for vet appointments they did everything they could to see me same day. I was able to be seen and got TOP NOTCH care for me and my anxious Shiba Inu. 5 stars. Love the team. Couldn’t thank you enough! - was helped by Jessie, Sam, and Renelle.
- TVTony VillarrealSep 25, 20255.0Been taking pets here for years. Friendly staff. Answers any questions I have. I have no complaints.
- RSRoth Rayward (Skip)Sep 15, 20255.0My cat was seen at UC Davis and kept overnight. I went to Banfield clinic in Vacaville and was received with compassion, understanding and questioning. I was given an appointment quickly and I was given confidence and understanding of his treatment at Banfield. Good service at the front end and a complete explanation of his treatment.
- RCRobin ChavezSep 15, 20255.0Ms Kitchen is thorough and knowledgeable. I appreciate how good she is with my pup..
- VTVanessa TsutsuiSep 10, 20255.0I ❤️ my care team at Banfield in Vacaville! They're the best in California! Miss Jesse is an Angel! Thank you for all you do for the animals you care for! You're all truly appreciated! Love Tsunami Jr.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What type of veterinary services does Banfield Pet Hospital in Vacaville offer?
Banfield Pet Hospital provides comprehensive veterinary services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter procedures, end of life care, and DNA testing.
What are the hospital hours for Banfield Pet Hospital in Vacaville?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and on Sunday from 8:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital Vacaville?
You can schedule an appointment online via the Banfield website or mobile app, or call the hospital directly at +1 707-446-1598.
What is an Optimum Wellness Plan offered by Banfield?
An Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. It automatically renews yearly and offers cost-effective health care for your pet but does not cover treatments for unexpected conditions.
Can I receive veterinary advice remotely through Banfield?
Yes, clients with an Optimum Wellness Plan can access 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app.
Are appointments required when visiting Banfield Pet Hospital?
Yes, appointments are required for all visits to ensure proper care and scheduling.
Where is Banfield Pet Hospital located in Vacaville?
The hospital is located at 1621 E Monte Vista Ave, Suite B, Vacaville, CA 95688, USA.
What nearby stores can I visit when coming to Banfield Pet Hospital?
Near Banfield Pet Hospital, you can visit stores like PetSmart for pet supplies and grooming, Nordstrom Rack Nut Tree Village for clothing and shoes, and BevMo! for beverages. These locations provide convenient shopping options before or after your visit.
Is there a restaurant near Banfield Pet Hospital where I can eat while waiting?
Yes, nearby restaurants include L&L Hawaiian BBQ for barbecue cuisine and Vitality Bowls for health food options, perfect for a meal while waiting for your pet’s appointment.
What shopping and entertainment options are around Banfield Pet Hospital in Vacaville?
You can explore a variety of retail stores close by such as Best Buy for electronics, Michaels Stores for arts and crafts, and Angel Nail and Spa for beauty services.