Banfield Pet Hospital

4.0
176 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Vacaville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
1621 E Monte Vista Ave, Vacaville, CA
95688, United States

Hours

Reviews

4.0
175 reviews
5 stars
114
4 stars
16
3 stars
8
2 stars
10
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their friendly, caring, and attentive service towards pets.

Service Delays

Several reviews mentioned long wait times for appointments and check-ins, leading to frustration among customers.

Pricing Concerns

Customers expressed concerns about high prices and perceived upselling of unnecessary services.

Mixed Experiences

While some customers had positive experiences, others reported issues with communication and service quality, indicating inconsistency.
  • BM
    Brooks Mock
    1 day ago
    5.0
    The most professional caring staff from front desk, nursing and vet. Top notch
  • QP
    Quincy Perkins
    Dec 18, 2025
    4.0
    They've taken great care of my frenchie since day one. A little expensive, but worth it in the end.
  • AC
    Ashlyn Carter
    Dec 6, 2025
    5.0
    Jessie was the absolute best. She helped me out so much and definitely made my experience well worth it. I’m definitely coming back!
  • JG
    Jaime & Carolyn Garcia
    Dec 3, 2025
    5.0
    Dr.Miller and her staff are the best!! Leo agrees!! ♥️
  • SA
    Stephanie Ayala
    Nov 6, 2025
    5.0
    In September I walked in for an appointment on the wrong day. Because I sedate my dog for vet appointments they did everything they could to see me same day. I was able to be seen and got TOP NOTCH care for me and my anxious Shiba Inu. 5 stars. Love the team. Couldn’t thank you enough! - was helped by Jessie, Sam, and Renelle.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.