About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian Service
Inland Valley Veterinary Specialists & Emergency Center is an emergency pet hospital offering medical services for cats and dogs in Upland and the surrounding areas 24/7 365 days a year. Our team of emergency vets is available anytime you need us.
Location
Inland Valley Veterinary Specialists & Emergency Center
10 W 7th St, Upland, CA
91786, United States
Hours
Reviews
3.8
576 reviews
5 stars
376
4 stars
24
3 stars6
2 stars
14
1 star
156
What are people saying?
AI-generated from recent customer reviews
Staff Kindness
Many customers praised the staff for their kindness and compassion during difficult times.
Communication Issues
Several reviews highlighted poor communication regarding wait times and updates on pet conditions.
Facility Cleanliness
The clinic received positive remarks for being clean and well-maintained.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling it was high or that they were charged for incomplete services.
Emergency Care
While some customers had positive experiences with emergency care, others reported long wait times and lack of available staff.
- ARAndrea Rocha3 days ago5.0They checked in my doggy snoopy as soon as we walked into the office. I really recommend this place, was recommended by Ashley. The staff was very kind and straightforward with all information.
- SBSpencer Bishop4 days ago5.0Everyone here was great! Dr. Pegg was very thorough in his exam and took his time to explain everything to me. Hannah and Davina were also great in going the extra mile to take care of my baby. He had an accident in my car on the way there and Davina and Hannah went above and beyond to help my situation. The facilities were clean, quiet, and smelled nice.
- AHAmanda HornNov 17, 20255.0We brought our dog Rosie in to be spayed. The staff was wonderful from the time we checked in at the desk. The vet came in and checked her out, the nurse took her back calling her by her nickname. They kept us posted throughout her recovery and took excellent care of her.
- DVDestinee VasquezNov 8, 20251.0I don’t understand why I have to call the animal poison control to be seen. Seems like they want your animal to die since you have to wait over an hour on the phone just for them to take your animal. Also the prices for emergency service here is a scam. They will charge for things your animal doesn’t need they like to prey on your weakness because your animal is sick and you’re worried.
- JBJesse BeingOct 28, 20251.0I brought my pug, Gigi, here on the night of October 20th 2025 for an emergency, vomiting and passing blood. While the facility looks modern and the front desk staff and a tech named Selena were kind, the overall experience was extremely disappointing. After waiting nearly an hour in a private room with no updates, a staff member named Steve came in with an aggressive, dismissive attitude. He told me my dog was “fine” and acted inconvenienced that I asked for help. Later, while I was paying, he shoved my dog and her discharge items toward me, placing her on the counter abruptly, then argued when I told him that wasn’t okay. He even threatened to call the police when I confronted his rude and inconsiderate behavior. When the Vet finally saw me, he was cold and distant and seemed more focused on quoting prices and financing options than communicating about my dog’s actual condition. There were multiple QR-codes promoting credit plans posted throughout the exam room, which gave the entire experience a cold, sales-driven feel. I’m posting this for transparency, along with my invoice, so other pet owners know what to expect. Emergencies are stressful enough… compassion and professionalism should never be optional.
Frequently Asked Questions About Inland Valley Veterinary Specialists & Emergency Center
What emergency veterinary services does Inland Valley Veterinary Specialists & Emergency Center provide?
They offer 24/7 emergency medical services for cats and dogs, ensuring care is available anytime.
Where is Inland Valley Veterinary Specialists & Emergency Center located?
The center is located at 10 W 7th St, Upland, CA 91786, United States.
What are the operating hours of Inland Valley Veterinary Specialists & Emergency Center?
They are open 24 hours a day, 7 days a week, 365 days a year.
How can I make an appointment at Inland Valley Veterinary Specialists & Emergency Center?
You can book an appointment online at https://ivvsvets.com/site/book-online or call them at +1 909-931-7871.
Does Inland Valley Veterinary Specialists & Emergency Center have a website or social media page?
Yes, their website is https://ivvsvets.com and they have a Facebook page named Inland Valley Emergency Pet Clinic.
What types of animals does the emergency center treat?
They provide medical care specifically for cats and dogs.
Are there any schools nearby Inland Valley Veterinary Specialists & Emergency Center?
Yes, Stone Ridge Academy and Scholarship Prep Upland, both schools, are located nearby.
Which dental services can I find near Inland Valley Veterinary Specialists & Emergency Center?
Nearby dental providers include Brenda L. Kueckels DDS, The DentisTree, Edward M. Van Doren, DMD, Lupita's Quality Dental, Tri City Endodontics, Upland Prosthodontics, Dr Shunks general dentistry, Thomas J Kepic - Periodontics, Petit & Shunk, Upland Cosmetic & Family Dentistry, Sally Esquivel, Upland Dental Practice, and Upland Lighthouse Dentistry.
What other health-related services are available near the emergency center?
Nearby health services include American Spine, Alternatives for Self Healing, Inland Pain Medicine, Advantage Vaccination Services, and Good Hands Community Acupuncture.
How can visitors combine their visit to the veterinary center with other local activities?
Visitors can explore local schools like Stone Ridge Academy, relax at spas such as Blue Moon Spa, or attend events at Ballons Creations By Shelly concert venue nearby.