Banfield Pet Hospital® - Upland provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Had a drop off appointment for 11am. Waited approximately 1/2 hour to even be checked in. Once checked in, waited another 20 minutes for someone to take my dog into the back. Why schedule a drop off appointment to end up waiting almost an hour just to have my dog taken to the back?
RM
Rosie Mezquita
Nov 7, 2025
5.0
I always get Sam when I call. She’s so sweet and always on the ball and she always calls me to let me know that my dog food that was ordered to Chewy was approved.
CG
Christian Giles
Nov 5, 2025
5.0
They took wonderful care of my pets. I have 4 cats, they have seen 3 of them and will soon see the 4th. Lovely staff, very helpful and professional.
AA
Anna Alvarado
Sep 24, 2025
5.0
I am very pleased with the Banfield for my dog.
NH
Nicole Herman
Sep 15, 2025
5.0
I absolutely love the staff here at Banfield upland. They take such good care of my doggie tiki and they all treat him so well. I can tell they care. I’m not a huge fan of corporate vet stuff and it probably isn’t the cheapest option, but I’ve stuck around because I really like them and the optimum wellness plan makes it possible for me to go check my dog whenever I think something is wrong.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. During hospital hours, you can call for urgent care advice and referrals. After hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, Banfield clients with Optimum Wellness Plans® can access 24/7 remote general pet care advice and triage support from a veterinarian via Vet Chat™ on the Banfield app.
What preventive pet health care services are offered at Banfield Pet Hospital in Upland?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is included in the Optimum Wellness Plan offered by Banfield Pet Hospital?
The plan includes annual preventive care like head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It is a wellness plan, not insurance, and automatically renews unless paid in full.
How can I pay for the Optimum Wellness Plan at Banfield Pet Hospital?
Payments can be spread over 12 months with automatic withdrawals or credit card charges, or you can pay the full amount at enrollment.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a pickup call, and Optimum Wellness Plans® Virtual Visits for remote care.
What are the operating hours of Banfield Pet Hospital in Upland?
Open Monday to Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The hospital is closed on major holidays like Christmas and New Year's Day.
What should I know about nearby PetSmart when visiting Banfield Pet Hospital?
PetSmart is nearby and offers pet products and services, making it convenient to shop for pet supplies before or after your veterinary visit at Banfield.
Are there dining options near Banfield Pet Hospital in Upland?
Yes, nearby restaurants include Colonies Crossroads, Pizza Hut Express, Kuma Sushi, Z Pizza, and zpizza, providing a variety of dining choices for customers.
How can nearby stores like Office Depot and DICK'S Sporting Goods be useful for visitors to Banfield Pet Hospital?
If you need office supplies, printing, tech support, or sporting goods, Office Depot and DICK'S Sporting Goods are conveniently located nearby for your other shopping needs when visiting Banfield Pet Hospital.