Petco

4.2
1028 reviews

About

Pet StorePet supply storePetco
Visit your Union City Pet Store located at 31090 Dyer St. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
31090 Dyer St, Union City, CA
94587, United States

Hours

Reviews

4.2
1,014 reviews
5 stars
576
4 stars
233
3 stars
114
2 stars
37
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Cleanliness Issues

Several reviews highlighted concerns about store cleanliness, including unsanitary conditions and the need for better maintenance.

Product Availability

Customers expressed frustration over low inventory and stock issues, particularly with specific pet food brands and supplies.

Mixed Experiences

While some customers had excellent experiences, others reported unprofessional behavior and poor service, particularly in the grooming and veterinary areas.

Positive Grooming Feedback

The grooming department received positive remarks for their care and professionalism, with specific groomers being commended for their work.
  • JS
    Jazmin Silva
    Dec 23, 2025
    3.0
    The girl at the register was a little rude gave me a dirty look, not good customer service from her but she’s the only one I’ve had a problem with other than that my experience was alright! Wish they had a better selection of treats and toys for parrots especially the larger ones.
  • SR
    Sam Rodriguez
    Nov 20, 2025
    5.0
    Fish are good here I got cosmos for 1199 a little overpriced, but they look nice and pretty
  • MR
    Magna RyederHype
    Nov 7, 2025
    2.0
    Need more availability of Royal Canin Glycobalance Dry Dog Food ( any size bag ) cause online n in the local store are out of stock, currently, well would y’all please n thanks
  • SH
    Sandra Hernandez
    Oct 27, 2025
    5.0
    On Sunday Oct. 26 My daughter and I came to look to see if you had a Green Cheek Conure. We didn't see a green cheek, but were happy to see you had a variety of other breeds. All of the birds seemed happy and interactive. We asked an associate for assistance, he was more than happy to answer our questions and offer us to see the bird close up. We were very interest in two of the bird. A beautiful pink Rosie Borkes Parakeet and a Dusky Headed Conure. We decided on the purchase of the Dusky. The associate allowed me to hold the bird. Another associate that works with the birds came out to give us more info on the birds. He told us how he had been working with Shrek. The cashier was also very sweet and especially patient while she waited for me to choose my method of payment. We had a great experience!! This was a 5 star experience!!! Thank you again!
  • HC
    Hats R Us Crochet
    Oct 27, 2025
    3.0
    Upon entering the store I had to step over a puddle of dog vomit at the entrance. I had to inform the employees that there was vomit. Since I work in retail, I understand if you get so busy that you don't notice things, however, the store was not busy at all and 2 employees even found the time to chit chat and joke around at the registers. With that being said, if store cleanliness is a priority, and having so much animal traffic, those things shouldn't be ignored when you're able to find the time to joke with each other. That was disappointing.

Frequently Asked Questions About Petco

Does the Petco Union City location have a vet hospital?

No, Petco Union City does not have a full-service vet hospital.

Does Petco Union City offer vaccinations?

No, Petco Union City does not provide vaccinations.