Petco

4.4
572 reviews

About

Pet StorePet supply storePetco
Visit your Tustin Pet Store located at 1192 Irvine Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1192 Irvine Blvd, Tustin, CA
92780-3529, United States

Hours

Reviews

4.4
557 reviews
5 stars
367
4 stars
104
3 stars
49
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable.

Grooming Services

Mixed reviews on grooming services; while some customers had positive experiences, others reported dissatisfaction with the quality of grooming.

Store Cleanliness

The store is generally noted for being clean and well-stocked, although some customers mentioned occasional messes.

Customer Service Issues

Several customers reported issues with customer service, particularly regarding appointment scheduling and online order pickups.

Product Availability

Customers appreciated the variety of pet products available, although some noted specific items were sometimes out of stock.
  • BC
    BOMBSKIEZZ CREATIONS
    5 days ago
    3.0
    Staff are nice and some are knowledgeable in regards to reptiles. This store is clean. Some employees go above and beyond. Main issue for me. The reason i am doing three stars is because live insects are either half alive or dead in the containers. They die within a few days of purchase and to get a refund i would have to come back. (Not worth it ,wasting my time and gas )The prices on these insects are expensive. A set of 8 roaches ,$10 something but you’re lucky if you get 5 that are alive in a container . Or the insects don’t look safe for the reptile to ingest .The hornworms are basically dying ,are super tiny that they don’t have a chance to plump up ,because in a few days they are dead. They only put 1 healthy worm in the container.. The only thing that are surviving in that store are the meal worms. I have talked to a few employees of this issue. I hope you guys can talk to the vendor that you are buying these from. The quality is not great. Just because it’s convenient i go here but soon i will cancel my membership because convenience over quality is not going to do it for my pet. It’s been awhile that i been holding off on making a review but nothing is changing. And i got an email asking for a review.. here you go
  • BM
    Brigette Mendieta
    Dec 21, 2025
    5.0
    Always super friendly and helpful
  • KV
    Kevin Vanwulpen
    Dec 20, 2025
    5.0
    Truly amazing experience
  • LL
    Linda Lathrum
    Dec 9, 2025
    5.0
    most helpful cash register clerk around. very knowledgeable and friendly and p[olite
  • SS
    Sandy
    Nov 13, 2025
    4.0
    I take my doggy to the same groomer for more than a year now. She is very patient with him, she always does a great job. I recommend PetSmart for grooming during the week. I never go over the weekend, the groomers are in a rush, too busy and stressed, it cost more, dogs are not happy and it is not clean.

Frequently Asked Questions About Petco

Does the Petco Tustin location have a vet hospital?

Yes, Petco Tustin has a full-service vet hospital.

Does Petco Tustin offer vaccinations?

Yes, Petco Tustin provides vaccinations.