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Petco

4.4
(578 reviews)

Business Details

(714) 338-0056

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Tustin. Visit your local Petco at 1192 Irvine Blvd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Tustin Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1192 Irvine Blvd, Tustin, CA
92780-3529, United States

Hours

Reviews

4.4
578 reviews
5 stars
385
4 stars
104
3 stars
50
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable.

Cleanliness

The store is frequently noted as clean and well-maintained by many customers.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including poor execution and communication.

Product Quality Concerns

Customers expressed concerns about the quality of live insects and some pet products, indicating a need for improvement.

Customer Service

While many experiences were positive, there were notable complaints about customer service, particularly regarding the grooming salon and online order pickups.
  • PK
    Patty Krise
    2 days ago
    5.0
    The best place to shop for my furkids.
  • CT
    C T
    Feb 16, 2026
    2.0
    First three grooming sessions were great, but lately appointments keep getting canceled or rescheduled the day before/the day of. At this point I’m not sure how to get an appointment anymore. The checkout line is also always very slow even though the staff members are all friendly.
  • ED
    Ellygra D.
    Feb 14, 2026
    1.0
    I’ve shopped at this location since 2012. For over a decade, it was welcoming, knowledgeable, and community-oriented. The former manager knew my animals by name. The staff were friendly. I even volunteered for years cleaning the cat enclosures. It was a store that cared. That store no longer exists. There is now zero customer engagement. No greetings. No help. The atmosphere feels indifferent and poorly managed. There are regularly only three shopping carts available. I was told employees are not allowed to retrieve carts from the parking lot and that customers should bring them back themselves. I was even told to go to Smart & Final or Trader Joe’s if I needed a cart. Apparently, stolen carts will not be replaced. Staff have also refused to fulfill my curbside pickup order. I contacted corporate three separate times. Not one return call. Not one acknowledgment. After 14 years, I will be ending my Petco Rewards membership and taking my business elsewhere. This isn’t a staffing issue. It’s a leadership issue and customers notice.
  • SS
    sandra sanchez
    Jan 30, 2026
    5.0
    Took my puppy for her shots great experience and the veterinarian explained everything to me would recommend to friends
  • AK
    Alexis Kuno
    Jan 22, 2026
    5.0
    Came into exchange one of my pets items I got that was to big and the cashier was very kind and very sweet to talk about our animals and be very helpful during my visit. I also picked up two new bettas and they're absolutely gorgeous would definitely recommend coming here staff is friendly and very helpful, store is clean.

Frequently Asked Questions About Petco

Does the Petco Tustin location have a vet hospital?

Yes, Petco Tustin has a full-service vet hospital.

Does Petco Tustin offer vaccinations?

Yes, Petco Tustin provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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