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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tustin Market Place provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
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- Requires appointmentAvailable
Location
Hours
Reviews
4.1
68 reviews
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- MMM MAug 26, 20251.0Horrible experience. If I could rate -1, I would. What happened to Banfield. The customer service is horrible. The staff, except for Dakota, appear not to care. I'll be sharing my experience with Banfield corp, and on Yelp.
- CGChristopher GoekeAug 19, 20251.0Yearly "comprehensive" exam and nail trim on a 70 lbs dog took 10 minutes. The vet is scared of dogs, and my dog always left shaking and running to get out. I stopped paying the $50 a month for 10 minutes of service a year and started going to Irvine Pet Hospital, me and my dog couldn't be happier. Banfield also never sent my dogs records over after I called and asked them to, exactly what I expected from them considering all they didn't do while with them.
- TRTyler RogersJan 7, 20231.0A vet tech or receptionist at Banfield had the audacity to make outrageous claims that the adoption agency ‘Amazing Dogs Org’ had performed an illegal or botched surgery on my dog prior to the appropriate age to be spayed and that Amazing Dogs Org is intentionally operating outside the law. A) my dog is fine. B) I told her I didn’t care. The bone head receptionist was so busy espousing her opinion even after I asked her to stop, that she input my telephone number incorrectly. All I wanted was my dog to get their appropriate shots and instead when I didn’t hear from them and went to pick up my dog they hadn’t done a thing because this silly bonehead receptions didn’t input my phone number correctly or get the appropriate approvals for the shots. 10/10 never coming back to this location.
- NRNathaniel RogersNov 3, 20221.0I didn't feel like I got quality service
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Tustin Market Place?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 4:00 PM. The hospital is closed on certain holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours, you can call them for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
What preventive pet health care services does Banfield offer?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy at all stages of life.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
An Optimum Wellness Plan provides annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It is a wellness plan, not insurance, and it automatically renews annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan?
You can spread the cost over 12 months with automatic monthly payments from a bank account or credit card, or choose to pay the full amount upfront.
What types of appointments are available at Banfield Pet Hospital?
Appointments include in-room visits where you stay with your pet, drop-off appointments with pickup calls when your pet is ready, and virtual visits for Optimum Wellness Plan holders.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required at this Banfield Pet Hospital location.
Which nearby pet-related stores can I visit when coming to Banfield Pet Hospital?
You can visit PetSmart near Banfield Pet Hospital, which offers pet services, grooming, and pet products, making it convenient to shop for your pet’s needs before or after your visit.
Are there any nearby animal shelters near Banfield Pet Hospital in Tustin Market Place?
Yes, Caring Friends Cat Rescue is nearby, where you might consider pet adoption or support their animal shelter services when visiting Banfield.
What fitness centers are near Banfield Pet Hospital if I want to combine a workout with a visit?
Nearby gyms include STRIDE Fitness, Dance 4:13, AKT, and Bike2theBeat. You can plan to visit these fitness centers either before or after your appointment at Banfield for convenience.