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Veterinary Specialty and Emergency Center of Thousand Oaks

3.4
(299 reviews)

Business Details

2967 N Moorpark Rd, Thousand Oaks, CA
91360, United States
(805) 492-2436
https://vsecto.com

About

Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian ServicePet Vet Care Centers
Veterinary Specialty and Emergency Center of Thousand Oaks (VSEC) is a multi-specialty pet hospital that offers comprehensive medical services for cats and dogs. We focus on innovation and advanced services including the newest procedures and techniques. Each of our specialists has completed at least three years of additional training beyond veterinary school and has passed rigorous examinations to become board-certified in their areas of specialization. We are here to help with 24/7 emergency services. Our Thousand Oaks veterinarians are specially trained in emergency medicine, and our board-certified veterinary criticalist treats pets with life-threatening conditions.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Veterinary Specialty and Emergency Center of Thousand Oaks
2967 N Moorpark Rd, Thousand Oaks, CA
91360, United States

Hours

Reviews

3.4
299 reviews
5 stars
156
4 stars
17
3 stars
8
2 stars
15
1 star
103

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.

High Costs

Numerous reviews highlighted the high costs associated with services, with some customers feeling pressured into expensive treatments.

Mixed Experiences

While some customers had positive experiences with quick and effective care, others reported long wait times and dissatisfaction with the treatment provided.

Communication Issues

Several reviews mentioned poor communication regarding treatment options and costs, leading to frustration among pet owners.

Emergency Availability

The clinic's emergency services were appreciated, but there were complaints about inconsistent availability and long wait times during busy periods.
  • SC
    S C
    1 day ago
    5.0
    They helped save my cat's life after possible poisoning, keeping her hospitalized for 2 days and then for a separate incident a couple days later. The Doctors were good about keeping me updated on how she was doing and even let me visit her. She's had a rough few weeks but we're resting easier now with her being back home and healthy thanks to this hospital being open and available 24/7. I'm so glad this place is nearby. Dr Cruz was especially thorough, communicative and caring. Eric at the front desk was also helpful and kind during both our visits. Really, everyone I came in contact there was just great.
  • SG
    Sarah Goldberg
    Feb 9, 2026
    5.0
    Glad to have this 24/7 emergency vet nearby. They did some procedures my regular vet couldn't perform on my last dog, & just recently saved my new dog's life when she got into something toxic. They overestimated how much it would be, but refunded me the price difference. They're caring & thorough. Clean facilities.
  • SM
    Shanna Magorian
    Jan 16, 2026
    5.0
    I came here at midnight for my cat that had been throwing up non stop and refused to eat or drink. They were unable to give me a wait time over the phone but the emergency vet here in Ventura said 8 hour wait so I took my chances. They had me in and out within 3 hours. They checked my babies vitals, took X-rays, gave her nausea treatment and hydration. They were super kind and caring. Took the time to listen to all of her history, and made sure I understood what was being done, what it meant, and what it would cost. I left the house in such a rush that I forgot my wallet and they were still able to take payment with just the numbers of the card. I received an itemized receipt for insurance without asking. I also think it’s a nice touch that they have an exit to the parking lot that doesn’t go through the lobby, in case you’re a wreck like I was. I was so grateful for their entire team especially so late at night and I know where I’ll be taking my babies if I ever have an emergency again.
  • EM
    Elisabeth Main
    Jan 11, 2026
    5.0
    Couldn’t ask for a better experience. The wait time and cost were reasonable, the medical care was excellent, and the staff was both efficient and compassionate. Big thanks to Dr. Mutton, Brianna, Rachel, Other Rachel and Eric, from Delia the Newfoundland and her worried owner.
  • HM
    Hannah Morgan
    Dec 16, 2025
    1.0
    This review is concerning Dr. Antonella Andrietti. They took radiographs that i did not approve and never told me the results of those. Also, they said my dog was coughing really badly so they needed to give him oxygen ect. I picked him up to bring him to my primary vet and he is NOT coughing at all! Plus, he was looked at by Dr. Pepper at vsec, and she said he was breathing comfortably and didn't need any oxygen and if he ate I could bring him home early. Once the morning crew came in, Dr. Andrietti took over and wanted me to spend a lot more money and lied about his coughing ect. I would appreciate management reaching out because I'm very upset that I was lied to and taken advantage of.

Frequently Asked Questions About Veterinary Specialty and Emergency Center of Thousand Oaks

What type of veterinary services does Veterinary Specialty and Emergency Center of Thousand Oaks offer?

We offer comprehensive medical services including 24/7 emergency vet care, cardiology, oncology, surgery, diagnostic imaging, and more, provided by board-certified specialists.

Are your veterinarians specially trained for emergency and critical care?

Yes, our Thousand Oaks veterinarians are trained in emergency medicine and include a board-certified veterinary criticalist for life-threatening conditions.

Brand Certified Facts from Veterinary Specialty and Emergency Center of Thousand Oaks

Veterinary Specialty and Emergency Center of Thousand Oaks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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