Petco

4.2
302 reviews

About

Pet StorePet supply store
Visit your Thousand Oaks Pet Store located at 205 North Moorpark Road Suite D for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
205 N Moorpark Rd, Thousand Oaks, CA
91360, United States

Hours

Reviews

4.2
293 reviews
5 stars
182
4 stars
58
3 stars
18
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly in the grooming and aquatic sections.

Grooming Services

Grooming services received mixed reviews; while some customers were very satisfied with the care and attention their pets received, others reported long wait times and poor communication.

Product Availability

Customers noted inconsistencies in product availability and stock levels, with some expressing disappointment over shortages.

Customer Service Issues

Several reviews highlighted negative experiences with specific staff members, indicating a need for improved customer service training.

Store Condition

The store was generally described as clean and organized, although some customers mentioned issues with disorganization and lack of shopping carts.
  • JW
    JODI Weikel
    4 days ago
    1.0
    I am NOT using this petco!!! Someone is using my account please stop!!!!
  • TA
    Trevor Auger
    Oct 30, 2025
    4.0
    Nicole deserves a raise. Reptile genius.
  • CS
    Carolyn Santiago
    Oct 5, 2025
    5.0
    Great store and employees are the best.
  • AC
    Aleida Carf
    Oct 2, 2025
    5.0
    Attendant friendly and very knowledgeable.
  • CC
    Cat
    Sep 16, 2025
    3.0
    The store is always well stocked, organized and pretty clean, and my pet and I enjoy shopping there. I work in the animal field so I've always really liked Petco however I've been in petco's where some of the betta fish were deceased in their container so that was pretty disappointing. I think anyone employed by Petco should be responsible for everything within Petco including

Frequently Asked Questions About Petco

Does the Petco Thousand Oaks location have a vet hospital?

No, Petco Thousand Oaks does not have a full-service vet hospital.

Does Petco Thousand Oaks offer vaccinations?

Yes, Petco Thousand Oaks provides vaccinations.